Tameka Adams
Chicago,IL
Summary
Highly organized and detail-oriented administrative professional skilled in organizing, planning and managing daily clerical needs. Resourceful and adaptive team leader with expertise in financial tracking, coordinating documents, reports and records, handling correspondence and managing deliveries. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
13
13
years of professional experience
Work History
Office Administration Specialist
Macys Department Store
Alpharetta, GA
07.2023 - 12.2023
- Provided secretarial and office management support while building cooperative working relationships.
- Inventoried and ordered supplies for office.
- Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
- Recorded debit, credit and account transactions in computer spreadsheets and databases.
- Maintains and balance the cash room daily.
- Conducted employee hiring and exit interviews.
- Maintained records of payroll forms, leave notifications, employee files, benefits information and workers' compensation files.
Lead Cashier
Ulta Beauty Inc.
Evergreen Park, IL
10.2022 - 06.2023
- Answered customer questions and provided store information.
- Assisted with training new cashiers and customer service team members to increase speed of onboarding.
- Helped with purchases and signed customers up for rewards program.
- Learned roles of other departments to provide coverage and keep store operational.
Mortgage Analyst
The Federal Savings Bank
Chicago, IL
07.2015 - 10.2022
- Analyzed applicants' financial status and credit and property evaluation to determine feasibility of granting loan.
- Examined and verified information in loan application and closing documents.
- Organized, filed and maintained customer, department and regulatory loan records.
- Worked with third-party vendors to address and clear loan closing requirements.
- Scanned and uploaded loan and related documents into system.
- Prepared and delivered loan documents to title and escrow teams.
- Reviewed historical customer accounts to assess payment compliance and adherence to loan terms.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Requested financial documents from customers.
- Prepared basic and preliminary credit analyses to determine creditworthiness and compliance.
- Encompass Software
Senior Teller
Bankplus
Jackson, MS
02.2012 - 06.2015
- Met or exceeded sales goals by promoting bank products and services in customer interactions.
- Directed specific questions to appropriate branch personnel.
- Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
- Opened new checking, savings and lines of credit for customer accounts.
- Cross-sold bank products by answering inquiries, informing customers of new services and promotions.
- Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
- Balanced bank's vault of daily cash for withdrawals and deposits.
- Helped customers open and close accounts, apply for loans and make sound financial decisions.
- Completed monthly audits and managed overdraft reports.
Administrative Assistant
Jackson State University CSET
Jackson, MS
07.2010 - 05.2013
- Handled incoming calls and directed callers to appropriate department or employee.
- Inventoried and ordered supplies for office.
- Responded effectively to sensitive inquiries or complaints.
- Coordinated appointments, meetings and conferences.
- Composed correspondence, reports and meeting notes.
- Tracked and submitted employee timesheets to prepare for payroll processing.
Education
Bachelor of Science - Biology And Accounting
Jackson State University
05.2010
Skills
- Office assistance work
- Customer Service
- Verbal and Written Communication
- Credit Verification
- Time Management
- Problem-Solving
- Critical Thinking
- Team Building
- Organizational Skills
- Mortgage Loan Processing
References
References Available Upon Request
Timeline
Office Administration Specialist
Macys Department Store
07.2023 - 12.2023
Lead Cashier
Ulta Beauty Inc.
10.2022 - 06.2023
Mortgage Analyst
The Federal Savings Bank
07.2015 - 10.2022
Senior Teller
Bankplus
02.2012 - 06.2015
Administrative Assistant
Jackson State University CSET
07.2010 - 05.2013
Bachelor of Science - Biology And Accounting
Jackson State University
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