Tameka Askew

• Computers: MS Word, PowerPoint, e-mail and internet
• Type 45 WPM
• Proud parent of Jayden and Jorden, born Dec 06, 2008
• Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay, and areas needing treatment
• Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads
• Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants
• Explained treatment procedures and instructed patients on home care guidelines
• Booked patient appointments and managed treatment details using MS Excel and industry-standard registration software
• Prepared and positioned patients for procedures, clipping dental napkins and placing patient safety devices
• Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices
• Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records
• Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety
• Educated patients by giving oral hygiene, plaque control, and postoperative instructions

• Established working relations with general public
• Processed cash and credit transactions
• Maintained balanced drawer
• Handled day-to-day customer contact via phones, faxes, and emails
• Resolved product or service problems by clarifying customer's complaint, determining cause of problem and selecting best solution to solve problem

• Assisted students with computer use
• Directed student inquires to appropriate staff

Scheduled appointments for testing and tutoring sessions .Digitized documents to increase productivity of administrative tasks.

• Responded to inquiries from callers seeking information
• Provided clerical support to company employees by copying, faxing, and filing documents
• Interacted with customers by phone, email, or in-person to provide information
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
• Restocked supplies and submitted purchase orders to maintain stock levels
• Screened visitors and issued badges to maintain safety and security