TAMEKA BEMBRIDGE
Clermont,FL
Summary
Detail-oriented Healthcare Support Professional and Medical Assistant with remote pharmacy member-service experience across hospital, outpatient, and home-care settings. Expertise in pharmacy benefit inquiries, prescription refill support, and prior authorization coordination. Strong communicator achieving effective resolution of service concerns and ensuring continuity of care.
Overview
16
16
years of professional experience
Work History
Private Duty Medical Assistant / Home Care
Private Client
05.2024 - 10.2026
- Delivered individualized in-home support, monitored vital signs, and relayed observed changes and care needs to family to ensure timely interventions.
- Coordinated appointments and medication reminders while maintaining organized care notes to enhance continuity of care.
- Managed patient intake and updated medical records for private client.
- Scheduled appointments and coordinated follow-up care with providers.
- Prepared exam rooms and sterilized medical instruments.
Certified Medical Assistant
Aspire Allergy and Sinus
01.2023 - 06.2024
- Coordinated patient rooming, vital signs, appointment follow-up, and immunotherapy workflows, ensuring efficient patient flow and adherence to clinic protocols.
- Performed allergy testing, prepared allergy vials, administered injections, and maintained supplies, supporting optimal patient care and compliance with office procedures.
- Prepared patients for allergy testing and sinus appointments
- Recorded vital signs and updated electronic medical records
- Assisted providers during immunotherapy and in-office procedures
Customer Service Representative / Pharmacy Support (Remote)
CVS Caremark
10.2021 - 07.2023
- Supported pharmacy plan members remotely with prescription refills, benefit inquiries, and medication coverage questions to ensure seamless access to medications.
- Coordinated prior authorization requests and liaised with pharmacies and medical offices to address and resolve prescription access issues.
- Recorded member interactions accurately, managed confidential information, and adhered to HIPAA requirements to maintain compliance and protect member privacy.
Medical Assistant
VIP Care
02.2019 - 11.2021
- Coordinated scheduling, referrals, follow-up calls, patient outreach, virtual visits, and HEDIS-related activities to enhance patient care continuity.
- Updated charts and assisted with provider documentation and patient education while performing vital signs, EKGs, and phlebotomy to ensure accurate patient records and effective care.
- Greeted VIP Care patients and prepared exam rooms for daily visits.
- Recorded vital signs and updated patient charts in electronic health records.
- Scheduled appointments and coordinated follow-up visits with providers and front desk staff.
Patient Care Assistant
Bellevue Hospital Center
09.2010 - 12.2018
- Provided patient care and clinical support for over eight years, performing vital signs, EKGs, specimen collection, and patient documentation to ensure accurate health records.
- Facilitated intake, discharge, appointment coordination, and communication with nursing and clinical staff to enhance patient flow and care continuity.
- Additional concurrent clinical roles: ACI Rehabilitation — Phlebotomist / Medical Assistant (Jun 2013 – Sep 2014); The Brooklyn Hospital Center — Medical Assistant, Family Practice (Mar 2011 – Oct 2013); Private Care, Long Island, NY — Elderly Caregiver / Home Health Aide (Apr 2010 – Jul 2012).
Education
Medical Assistant Program
Allen School of Health Science
Brooklyn, NYHigh School Diploma -
Erasmus Hall High School of Business
Brooklyn, NYSkills
- Patient Care Coordination
- Patient Intake
- Medication Management
- Medication Reconciliation
- Patient Outreach
- Scheduling & Referrals
- Medical Records
- Virtual Visit Support
- Remote Member Support
- HIPAA documentation
- Care Quality Improvement
- Microsoft Office
- Multi-line support
Personal Information
Title: REMOTE HEALTHCARE SUPPORT PHARMACY MEMBER SERVICES PATIENT COORDINATION
Timeline
Private Duty Medical Assistant / Home Care
Private Client
05.2024 - 10.2026
Certified Medical Assistant
Aspire Allergy and Sinus
01.2023 - 06.2024
Customer Service Representative / Pharmacy Support (Remote)
CVS Caremark
10.2021 - 07.2023
Medical Assistant
VIP Care
02.2019 - 11.2021
Patient Care Assistant
Bellevue Hospital Center
09.2010 - 12.2018
Medical Assistant Program
Allen School of Health Science
High School Diploma -
Erasmus Hall High School of Business