Highly skilled, innovative, and focused leader with many years of experience in multi-disciplinary collaboration,supervision, customer service, community outreach, non-profit management.
Overview
15
15
years of professional experience
Work History
Program Manager- Homeless Services
HumanGood
03.2022 - Current
Managed major program implementation and met 100% goals for phase 1.
Collaborated with HUD, and State and local agencies to meet program goals.
Met with project stakeholders on regular basis to assess progress and make adjustments.
Resolved problems and provided solutions to residents by communicating requirements to onsite team members.
Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
Collaborated with operations, legal and accounting departments to set priorities based on business needs, resource capacity and risk exposure
Adjunct Lecturer
USC Leonard Davis School Of Gerontology
01.2013 - Current
Engage students with insightful and compelling classroom discussion of topics relevant to coursework to boost student learning and retention
Consistently increased student registration every semester
Organized, prepared and revised Gerontology course material and applied technological options for online and course-related software.
Graded assignments according to strict institutional policies and upheld guidelines for academic integrity while disciplining plagiarism and cheating accordingly.
Resident Services Supervisor
HumanGood
11.2008 - 03.2022
Supervision of 5-7 Resident Service Coordinators covering 8 communities within Northern and Southern California
Hire, manage, develop and train staff, establish and monitor goals, conduct performance reviews and administer salaries for staff.
Develop highly-efficient services team through ongoing coaching and professional development opportunities.
Plan, schedule and execute Resident Service Coordinator training's, including locating speakers, set up, and preparation of materials while meeting budget requirements
Foster professional networks and relationships with service and resource providers to promote continuity and quality of care for residents.
Identify service gaps and locates needed resources for residents, including meals, case management and other support
Education
MBA - Project Management
Louisiana State University At Shreveport
Shreveport, LA
03.2022
Master of Arts - Gerontology
USC Davis School of Gerontology
Los Angeles, CA
Bachelor of Arts - Sociology
UCLA
Los Angeles, CA
Skills
Strategic Planning
Developing Policies
Policy And Procedure Adherence
Team Leadership and Oversight
Budget and Contract Management
Collaboration with Federal, State, and Local Officials
Program Monitoring and Evaluation
Interdepartmental team collaboration
Stakeholder Relations
Awards
2019 USC Gerontology Alumni of the Year
Timeline
Program Manager- Homeless Services
HumanGood
03.2022 - Current
Adjunct Lecturer
USC Leonard Davis School Of Gerontology
01.2013 - Current
Resident Services Supervisor
HumanGood
11.2008 - 03.2022
MBA - Project Management
Louisiana State University At Shreveport
Master of Arts - Gerontology
USC Davis School of Gerontology
Bachelor of Arts - Sociology
UCLA
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