Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Tameka C Rose

Wilmington,DE

Summary

Versatile and results-driven professional with extensive experience in healthcare and customer service sectors, recently at Conexio Care. Brings skills in database management and exceptional problem-solving abilities. The consistently delivery of high-quality service comes from a deep-rooted dedication to improving patient quality of life and client satisfaction.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Direct Care Worker

Conexio Care
Wilmington, DE
02.2023 - Current
  • Assists with daily living activities, including preparing meals, housekeeping, and assisting with personal hygiene
  • Supports the independence of persons served by providing the assistance necessary to maximize their quality of life
  • Supports persons served in developing relationships and becoming involved in their communities.
  • Cultivates a safe and supportive relationship and environment.
  • Provides supervision and guidance to the person served to build skills and competence.
  • Documents interactions and activities per policies and procedures.
  • Monitors and responds to crisis situations, or potential crisis situations, consistent with best practices, policies, and procedures.
  • Utilizes skills and competencies to respond to crises.
  • Reports suspected incidents of neglect, abuse, or mistreatment consistent with the organization's policies and procedures.
  • Maintains client confidentiality and adheres to the organization's ethical code.
  • Leverages database management system to track and report service hours, details of activities and progress on goals.
  • Assists in maintaining the well-being and safety of persons served.
  • Assists the patient with daily medications.

Manufacturing Operator

WL Gore & Associates
Elkton, MD
01.2022 - Current
  • Replacing worn tools, blades, or other parts as needed on machines.
  • Loading raw materials into hoppers for processing by the machines.
  • Verifying that all necessary supplies are stocked for uninterrupted production flow.
  • Operating automated manufacturing equipment to produce parts in accordance with established standards.
  • Producing regulated and non-regulated products.

Tag/Title Clerk

9th Lloyd St Inspection and Faster Auto Tags
Chester, PA
09.2021 - Current
  • Used MS Office software to add, update, modify, and delete data from office files pertaining to tag and title issuance.
  • Maintained accurate office files of all completed tags and titles.
  • Collected cash and electronic payments from customers.
  • Aided in notarizing forms by communicating with relevant staff, in accordance with state regulations.
  • Managed the office by ordering supplies, informing other employees of office changes, and scheduling meetings to discuss changes that affect day-to-day duties.
  • Kept pace with a high-tempo, deadline-driven environment through accurate clerical work and appropriate staff and office preparation.

Utility I Worker

Terumo Medical Corp
Elkton, MD
09.2017 - 07.2021
  • Followed the requirements of applicable national and international regulations.
  • Worked safely, and performed quality work.
  • Packed, bagged, inspected, weighed, and moved products, or product parts.
  • Maintained a clean work area, compliant with medical manufacturing.
  • Participated in project performance team meetings on behalf of the job unit to provide ideas, methods, or processes for the unit, the company, and performance improvement.
  • Followed the requirements of TMC's Quality System: process controls, inspection procedures, document/data control, change control practices, and other proprietary processes.

Direct Care Worker

Open Systems
Wilmington, DE
10.2014 - 09.2017
  • Administered daily medications to residents according to physicians' orders.
  • Prepared meals for residents based on their individual dietary needs and restrictions.
  • Assisted residents with daily living and hygiene tasks, including bathing, dressing, feeding, and transfer-ambulation.
  • Maintained individual client charts by recording behavioral and physical changes during the shift.
  • Performed basic first aid procedures when necessary.
  • Provided emotional support to clients experiencing difficult life transitions or crises.

Senior Account Manager

WSFS
New Castle, DE
03.2013 - 08.2015
  • Provided high-quality service as the first point of contact for new and existing customers.
  • Answered client questions and resolved issues using excellent problem-solving skills.
  • Completed intake applications for a variety of financial products.
  • Processed wire transfers for domestic and international accounts.
  • Identified opportunities for cross-selling products and services to existing customers.

Senior Account Manager

Discover Financial Service
New Castle, DE
03.2008 - 08.2011
  • Provided high-quality service as the first point of contact for new and existing customers.
  • Answered client questions and resolved issues using excellent problem-solving skills.
  • Completed intake applications for a variety of financial products.
  • Processed wire transfers for domestic and international accounts.
  • Utilized job-related software to input customer order details into system, accept payments and update accounts.
  • Oversaw and supported account management team to improve productivity.
  • Cross-sold additional products and services to increase profitability within accounts.

CNA

Windsor
Hockessin, DE
09.2002 - 07.2003
  • Documented patient care services by charting in designated areas.
  • Answered patient call lights promptly and responded to requests appropriately.
  • Utilized appropriate safety measures when handling hazardous materials or waste products.
  • Ensured compliance with HIPAA regulations regarding confidentiality of information.

Education

Undergraduate Credits -

Delaware Technical Community College
Stanton, DE
05.2012

High School Diploma -

John Dickinson High School
Wilmington, DE
06.2002

Skills

  • Record keeping
  • Database entry, retrieval, and modification using various software systems
  • Medication administration
  • Quality program protocols
  • Healthcare documentation
  • Care plan management

Certification

OSHA/CPR/First Aid certification

References

Furnished upon request

Timeline

Direct Care Worker

Conexio Care
02.2023 - Current

Manufacturing Operator

WL Gore & Associates
01.2022 - Current

Tag/Title Clerk

9th Lloyd St Inspection and Faster Auto Tags
09.2021 - Current

Utility I Worker

Terumo Medical Corp
09.2017 - 07.2021

Direct Care Worker

Open Systems
10.2014 - 09.2017

Senior Account Manager

WSFS
03.2013 - 08.2015

Senior Account Manager

Discover Financial Service
03.2008 - 08.2011

CNA

Windsor
09.2002 - 07.2003

Undergraduate Credits -

Delaware Technical Community College

High School Diploma -

John Dickinson High School

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