Summary
Overview
Work History
Education
Skills
Timeline
ProjectManager

Tameka Evans

West Memphis,AR

Summary

I am a focused, very dependable, multi-tasked and flexible worker. I can accomplish any new task that is set forward for me, and I am able to utilize my previous work skills and implement them into my great leadership skills. I am able to deal with drastic decisions within my work environment and work at a expeditious pace. My job history varies from retail, customer service, warehouse experience, security officer, production management, which I have proven myself to be a very hardworking individual that can build great rapport with others. I am also willing to relocate for any new job position.

Overview

23
23
years of professional experience

Work History

Driver

Lyft & Uber
01.2017 - Current
  • My job consists of transporting clients to their destinations, safely and on-time
  • I also deliver good and services to customers on time and in excellent conditions, all while demonstrating professional conduct and outstanding customer service with clients and families

Service Coordinator

Memphis Pool Supply
05.2023 - 10.2024
  • Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
  • Managed a high volume of client requests, ensuring timely and effective service delivery.
  • Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
  • Resolved customer complaints and issues to drive satisfaction and loyalty.
  • Oversaw the scheduling and dispatching of technicians, maximizing efficiency and minimizing delays in service delivery.
  • Enhanced customer satisfaction by efficiently addressing and resolving service issues.
  • Coordinated and monitored service activities to confirm work met all requirements.
  • Communicated with clients and service providers to provide updates on work progress.
  • Initiated contact with appropriate service providers to request referrals and followed up to confirm appointments.

Assistant Production Manager

One Stop Marketing
05.2013 - 01.2022
  • As an assistant production manager, I was responsible for training all employees, whether they are new or current
  • The training consisted in verifying size, color, and type of production and color threads from different work orders
  • I was also responsible for loading digital embroidery file, loading proper threat and adjusting bobbin and thread tensions into our machine program
  • As a manager, I ensure all workers are properly cleaning their departments and equipment, and that they are following all safety and operational procedures while maintaining strict quality control standards in a timely manner

Prepper/Embroiderer

Williams-Sonoma, Inc
07.2010 - 01.2013
  • My job description as a prepper or embroiderer consists of verifying sizes, color, and type of product and color of threads for multiple work orders
  • I was responsible for monitoring embroidery machine operation throughout the run to detect potential problems, along with maintaining strict quality control standards and inspect items to ensure quality
  • Other tasks included, loading the digital embroidery file in the machine’s program according to the multiple work orders, and loading thread and adjusting bobbin and the thread tensions, all while ensuring proper cleanliness of the department and equipment, and following all safety and operational procedures

Customer Service Associate

Walmart Supercenter
10.2007 - 08.2010
  • Performed various tasks, which included phenomenal customer service skills, assisting customers with finding the products they need, maintaining accuracy with procedures that customers may need to be completed on their vehicles in the Tire and Battery Department

Security Officer

Guardsmark, LLC
06.2002 - 08.2007
  • As a security officer for Guardsmark, my job requirements were controlling access to and from the building, maintain facility security requirements, participate in security drills, perform security checks on the parking lots, doors, gates, fences and any other exit or entry way unto the property
  • I was responsible for monitoring CCTV and security alarm systems, which also consisted of me notifying managers of any issues or discrepancies
  • If needed, I am comfortable with contacting Memphis Police or Fire Department in case of any emergencies
  • My job allowed me to be the best performer in accordance with safety and quality guidelines and procedures, and allowed me to demonstrate clear understanding of safety and quality objectives

Education

High School -

Earle High School
05.1990

Skills

  • Microsoft Office/Windows
  • Leadership and Supervising Experience
  • Data Entry
  • Customer Service
  • Computer Literate
  • Driving (Uber/Lyft)
  • Warehouse Experience
  • Analysis Skills
  • Inventory Control
  • Production Management

Timeline

Service Coordinator

Memphis Pool Supply
05.2023 - 10.2024

Driver

Lyft & Uber
01.2017 - Current

Assistant Production Manager

One Stop Marketing
05.2013 - 01.2022

Prepper/Embroiderer

Williams-Sonoma, Inc
07.2010 - 01.2013

Customer Service Associate

Walmart Supercenter
10.2007 - 08.2010

Security Officer

Guardsmark, LLC
06.2002 - 08.2007

High School -

Earle High School

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Tameka Evans