Tameka Farley

• Greeted military members and guided through paperwork.
• Check in and Checkout while they stand in line.
• Making sure date, birth, name, was correct in the health doc computer system.
• Learning how to upload X-rays in the computer system.
• Help breakdown the event putting computers cords, and laptop in boxes.
• Then scan soldiers cat card to override put them in the health doc computer system to keep track who show up for appointment and who were no-shows.
• Organized paperwork such as charts and reports for office and patient needs.
• Verified insurance coverage to prepare for upcoming patient appointments.
• Reduced waiting room congestion by effectively managing patient flow and utilizing scheduling strategies to minimize appointment overlaps.
• Assisted in the training of new administrative staff members, sharing expertise and best practices to support their professional development.
• Streamlined front desk operations through the implementation of an effective filing system for patient documentation.
• Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.

• Assisted with planning and coordinating day-to-day and special program activities.
• Assisting with counting excel spreadsheet how many students are attendance in class
• Provided administrative support to department leadership, streamlining daily operations through efficient task prioritization and delegation skills.
• Prepared clearly written and formatted documents and reports.
• Supported the development of new programs through thorough research and analysis of industry trends.
• Supported planning and coordination of Type program and associated activities.
• Created and updated records and files to maintain document compliance.
• Sorted, opened, and routed mail and deliveries to meet business requirements.
• Scheduled appointments and conducted follow-up calls to clients.

• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Demonstrated strong teamwork skills when working alongside fellow nurse assistants, nurses, physicians and other healthcare professionals striving towards common goal activities.
• Assisted patients with activities of daily living, promoting independence and digital.
• Provided emotional support to patients and their families during times of stress or illness, fostering a positive healing environment.
• Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
• Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
• Monitored vital signs for early detection of potential health issues, enabling timely intervention from medical staff.
• Recognized potential emergencies quickly, implementing appropriate interventions under the guidance of supervising nurses or physicians while awaiting further assistance from emergency response services if needed

• Managed a caseload of students throughout their academic journey, ensuring timely completion of all required paperwork related to financial assistance.
• Navigated complex insurance policies on behalf of patients, guiding them through coverage details and options for financial assistance when needed.
• Provided ongoing support to students receiving financial assistance through regular check-ins and progress evaluations.
• Educated customers on available financial assistance programs for required emissions-related repairs, increasing accessibility to services.
• Connected families with financial assistance programs, improving their ability to meet basic needs and reduce stressors on the family unit.

• Assisted in training new employees on job setter responsibilities, ensuring a smooth onboarding process.
• Provided valuable input during team meetings, offering suggestions for continuous improvement initiatives.
• Improved production efficiency by implementing new job setting techniques and strategies.
• Operated multi phone system,and answering screening,and routing incoming calls.
• Managed filing system for office by using alphabetical order template to keep organized.
• Assisting work based coordinator in managing student files and information.
• Aiding with client reception by cleaning up the front desk area during end of day.
• Creating flyers for staff and students meetings in the auditorium throughout the school year

• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Helped patients complete necessary medical forms and documentation.
• Adhered to strict HIPAA guidelines to protect patient privacy.
• Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
• Managed multi-line phone system and pleasantly greeted patients.
• Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
• Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
• Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
• Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
• Streamlined appointment scheduling for improved patient flow and reduced wait times.

Provided administrative support before, during and after chapter meeting to ensure were welcomed and, had materials needed for successful meeting and following -actions.

Kept rolled and passed out the meeting agendas during chapter meetings.

Improved the scheduling at broad meetings and recruiting new membership during fall and spring semester.

The HOSA member I helped recruiting about 20 members that in each healthcare group like nurse , radiology, physical therapy and surgical technology.