Tameka Gaulin
Hampton,VA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
27
27
years of professional experience
Work History
Administrative Clerk
B.E.T.H Partners, LLC
09.2016 - Current
- Entered data into system and updated customer contacts with information to keep records current.
- Input data and processed system change to generate accurate reports.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Maintained a professional office environment by ordering necessary supplies, managing inventory levels, and organizing workspaces.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Key Holder Supervisor
Outback Steakhouse
05.1997 - 06.2017
- Improved customer service by projecting friendly and knowledgeable attitude.
- Handled escalated customer issues calmly and professionally while working towards mutually beneficial resolutions in alignment with company values.
- Trained new employees on company policies, procedures, and best practices to ensure consistent performance across the team.
- Addressed customer concerns promptly and professionally, leading to improved customer experiences and stronger relationships.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Trained newly hired sales team in upselling techniques.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Assistant Store Manager
Ulta Salon And Cosmetics
08.2005 - 11.2007
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Education
Science
Thomas Nelson Community College
Hampton, VAPharmacy (Pre-Pharmacy)
Auburn University-Montgomery
Montgomery, ALSkills
- Maintaining confidentiality
- Clerical Support
- Billing and Invoicing
- Database entry
- Customer follow-up
- Documentation and Recordkeeping
- Supply Ordering
- Office Supply Management
- Time tracking
Timeline
Administrative Clerk
B.E.T.H Partners, LLC
09.2016 - Current
Assistant Store Manager
Ulta Salon And Cosmetics
08.2005 - 11.2007
Key Holder Supervisor
Outback Steakhouse
05.1997 - 06.2017
Science
Thomas Nelson Community College
Pharmacy (Pre-Pharmacy)
Auburn University-Montgomery
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