Tameka Gray
Fairborn
Summary
Offering compassionate and empathetic approach, eager to learn and develop in behavioral health setting. Brings understanding of mental health basics and therapeutic practices, and can quickly learn new protocols and techniques. Ready to use and develop interpersonal communication and crisis management skills in a Leave of Absence Representative role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician
Beacon Specialized Living
01.2024 - Current
- Deliver compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provide crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Facilitated on-site activities, support groups, and outings for clients.
- Build and maintained positive staff relationships to promote teamwork and better serve clients.
Front Desk Receptionist
Fairmont Senior Living
05.2022 - 01.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Education
High School Diploma -
Springfield High School
Springfield, OH05-2011
Skills
- Active listening
- Documentation skills
- De-escalation strategies
- Conflict resolution
- Client engagement
- Critical thinking
- Activities of daily living management
Certification
- CPR/AED Certification
Timeline
Behavioral Health Technician
Beacon Specialized Living
01.2024 - Current
Front Desk Receptionist
Fairmont Senior Living
05.2022 - 01.2024
High School Diploma -
Springfield High School
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