Summary
Overview
Work History
Education
Skills
Hobbies and Interests
References
Timeline
Generic
Tameka Green

Tameka Green

737 East 78th Street Brooklyn,NY

Summary

To obtain a position that will utilize my experience in finance management as well as my customer relation skills. Attentive Police Dispatcher bringing 14 years of experience prioritizing emergency calls to dispatch appropriate services. Calm, compassionate and kind professional with in-depth knowledge of multi-line telephone systems and basic office equipment. Skillful in handling high-tension, emergency situations while accurately relaying information to public safety personnel. Attentive telecommunications professional with training and experience to handle stressful situations. Organized and thorough in documenting calls. Helps first responders coordinate emergency actions and support local community.

Overview

25
25
years of professional experience

Work History

Police Communcation Technician

NYPD
04.2009 - Current
  • Excellent communication skills, both verbal and written.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Operated emergency response systems to update and retrieve up-to-date information for first responders.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Questioned callers to determine nature of problems and locations to direct type of response needed.

Clerical

Maureen Sharkey
09.2005 - 05.2006
  • Make photo copies of documents, transfer, and monitor incoming calls, make appointments for clients, file documents, and computer data entry.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.

Cashier

Waldbaums
05.2000 - 08.2004
  • Disseminate information to customer as needed. Orient and train new workers along with data entry in pharmacy department, answering the phone and making sure patients medicine was registered.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Receptionist

Wilford Nelson
06.1999 - 05.2000
  • Manage files, faxing and photo-coping business documents to clientele.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.

Education

Associate of Science - Biology Occupational Therapy

Kingsborough Community College
Brooklyn, NY
03.2007

High School Diploma -

Midwood High School
Brooklyn, NY
06.1998

Skills

  • Computer Literacy
  • Resource Allocation
  • Police Terminology
  • Telephone Etiquette
  • Customer Service

Hobbies and Interests

  • Yearly participant in the New York Aids Walkathon
  • Also did volunteer service in the Metropolitan Retirement Home working in their occupational/physical therapy facilities

References

Available on Request

Timeline

Police Communcation Technician

NYPD
04.2009 - Current

Clerical

Maureen Sharkey
09.2005 - 05.2006

Cashier

Waldbaums
05.2000 - 08.2004

Receptionist

Wilford Nelson
06.1999 - 05.2000

Associate of Science - Biology Occupational Therapy

Kingsborough Community College

High School Diploma -

Midwood High School
Tameka Green