Customer Service Management (CRM)
Experienced Senior Customer Service Professional with 10 years of expertise in resolving account and service issues for customers. Skilled at uncovering and addressing challenges, promoting company products, and ensuring customer satisfaction. Committed to exceeding expectations and fostering team success.
Tameka Harris Career History
With over 10 years of experience in the health and energy industry, I have developed a strong skill set and proven track record for delivering exceptional customer service.
As a cusotmer supporet specialist I have honed and very passionate in my career. My skills of inbound and outbound customer communication, utilizing CRM systems and analyzing data to identify trends and opportunities has been an positive asset to each ogranization I've been employed with.
I have great confidence in my experience and achievements makes me a strong candidate for a customer service support position. I am passionate about delivering customer experience and thrive in fast-paced environments where I can utilize my expert problem-solving skills to address customer needs effectively.
Customer Service Management (CRM)
Microsoft Outlook , Microsoft 365
Remote Digital Communication
VPN, Avaya, Genesys
Salesforce, JumpCloud, Orion
Microsoft Teams, Google Workspace, Monday
Email Support Management
Customer Issue Resolution
LinkedIn Learning to Advance my career skills
Reading Favorite Author "Robert Greene"