Summary
Overview
Work History
Education
Skills
Timeline
Tameka Hudson

Tameka Hudson

Detroit,MI

Summary

Driven by a passion for exceptional customer service and sales excellence, I leveraged my roles at AutoZone to significantly enhance client satisfaction and drive revenue growth. My expertise in POS system operation and innate ability to build lasting relationships demonstrate my commitment to achieving and surpassing sales targets through strategic problem-solving and teamwork.

Overview

2021
2021
years of professional experience

Work History

Sales Associate

AutoZone
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Sales Manager

AutoZone
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.

Mail Sorter

M.A.I.L Inc.
05.2016 - 03.2020
  • Received and sorted incoming mail, ensuring accurate delivery to intended recipients.
  • Reviewed incoming mail for proper date, postage and barcode scans.
  • Collaborated with team members to ensure timely processing of high-volume mail shipments.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Maintained a clean and organized work environment for optimal sorting efficiency.
  • Assisted in the training of new employees, sharing best practices for efficient mail sorting processes.
  • Scanned incoming pieces, logging and uploading information into mail-tracking system to support resolution of future inquiries.
  • Improved overall workplace safety through proper handling of hazardous materials and packages.
  • Contributed to a reduction in lost or misplaced mail through diligent tracking and record-keeping procedures.
  • Evaluated mail trays to determine proper placement.
  • Reduced delivery errors by accurately categorizing and labeling outgoing mail.
  • Enhanced mail sorting efficiency by implementing automated sorting systems.
  • Streamlined mail distribution process by effectively utilizing barcode scanning technology.
  • Ensured compliance with postal regulations by inspecting parcels and packages for proper labeling and postage requirements.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Labeled, weighed and processed mail and packages for efficient distribution.
  • Utilized physical strength to move mail and packages of varying sizes and weights.
  • Maintained clean and organized mail room to promote safety and efficiency.
  • Checked for correct postage and address on mail, packages and parcels to avoid sending to wrong recipient.
  • Inspected mail for damages and took appropriate action to deliver in good condition.
  • Operated postal machines, including postage meters and mail-processing machines.

Education

Bachelor Of Social Work -

Wcccd, Detroit, MI

Basic Curriculum - Basic Curriculum

Pershing High School , Detroit, MI
06.1999

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Listening Skills
  • Multi-tasking strength
  • Problem-Solving
  • Excellent people skills
  • Reliable and punctual
  • Goal-Oriented
  • Exceptional customer service
  • Outgoing Personality
  • Cash Handling
  • Money Handling
  • Flexible Schedule
  • Verbal/written communication
  • Cash Register Operation
  • Stocking and Receiving
  • Cash Handling Accuracy
  • Store Opening and Closing

Timeline

Mail Sorter - M.A.I.L Inc.
05.2016 - 03.2020
Sales Associate - AutoZone
Sales Manager - AutoZone
Wcccd - Bachelor Of Social Work,
Pershing High School - Basic Curriculum , Basic Curriculum

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Tameka Hudson