Tameka James
District Heights,MD
Summary
Reliable Shift Leader with 9+ years in food/restaurant industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Overview
10
10
years of professional experience
Work History
Shift Leader
Bob Evans Restaurant
08.2013 - Current
- Improved team productivity by implementing efficient scheduling and task delegation methods.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
- Conducted regular evaluations of employee performance, providing constructive feedback for continuous improvement.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Education
High School Diploma -
Dr Henry A Wise Jr High School
Upper Marlboro, MD06.2013
Skills
- Corporate Law
- Coordinate Events
- Quality Standards/Customer Service
- Daily Workflows
- Cash Handling
- Client Service
- Business Process
- Suggestive Selling
- Team Motivation
Timeline
Shift Leader
Bob Evans Restaurant
08.2013 - Current
High School Diploma -
Dr Henry A Wise Jr High School
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