Tameka Long
GA Richards
Grand Rapids,MI
23
years of professional experience
1
Certification
3
years of post-secondary education
Results-driven Quality Lead Technician with extensive expertise in CAPA management and conflict resolution, developed at GA Richards. Proven track record of enhancing quality metrics while leading teams to prioritize a customer-centric approach. Proficient in quality auditing and document control, effectively driving continuous improvement initiatives that elevate operational standards and foster a culture of excellence. Committed to leveraging analytical skills and leadership abilities to deliver exceptional results in fast-paced environments.
Work History
Quality Lead Technician
7 Years 6 Months- Lead the Quality Department in accordance with accreditation and customer requirements and plant policies and procedures.
- Oversee, lead, and manage the Corrective Action Process.
- Communicated department needs identified in production, CAR, and daily stand-up meetings.
- Conducted detailed inventory counts to ensure product availabilityand analysis of all non conforming product internally and externally.
- Aided supervisors with quality control issue resolution, with resolving quality control issues, tracking quality trends and implementing built-in quality.
- Created and communicated Quality Alerts and Work Instructions to ensure compliance and clarity.
- Manage Tier 1 and 2 Master Samples and logs.
- Maintain document control within the Quality Management System (ETQ Reliance)
- Communicate department needs based on production meetings, CAR meeting, and daily stand up meetings.
- Executed performance reviews, payroll (Paylocity), PTO approval including adjustments/corrections.
- Inventory counting and analysis of all non conforming product internally and externally.
- Managed calibration and maintenance of inspection equipment to ensure accuracy.
- Primary contact and Liaison for customer issues/complaints.
Quality Technician
2 Years 4 Months- Executed quality checks utilizing calipers, micrometers, CMM (PCDMIS), optical comparator, height gages, indicators, and tape measures.
- Executed quality checks with calipers, micrometers, CMM (PCDMIS), optical comparator, height gages, indicators, and tape measures to ensure product conformance to specifications.
- Completed PPAPs, gage R&R's, capability studies, and new product launches.
- Responsible for calibrating expired gages per master gage list, and maintaining calibration records.
- Executed calibration of expired gages according to the master gage list and managed calibration records.
- Provided actionable feedback to production team members and managers, facilitating resolution of quality control issues and preventing recurrence.
- Trained new employees on quality assurance practices and protocols, enhancing team knowledge and adherence to quality standards.
Quality Technician II
2 Years 1 Month- Completed hourly product testing using specialized equipment to verify compliance with quality specifications and alignment with the SQF (Safe Quality Foods) process.
- Completed daily documentation and traceability for all quality checks in processing and packaging.
- Applied knowledge of all SOPs (Standard Operating Procedures) to ensure compliance and operational efficiency.
- Completed monthly training for HACCP, ATP testing, CCP, GMP practices, and allergen control.
- Conducted cleaning operations on production lines to ensure compliance with safety protocols. and inspections, ensuring plant procedures are upheld.
- Calibrated thermometers and scales regularly to ensure accurate measurements. routinely throughout the facility.
- Maintained cleanliness of the working environment to comply with federal regulations. per federal regulations.
Quality Inspector
3 Years 3 Months- Verified compliance with labeling specifications to ensure product quality.
- Defined and documented criteria for acceptance, rejection, and rework to streamline inspection processes.
- Defined and documented acceptance, rejection and rework requirements.
- Observed safety protocols and implemented corrective procedures to mitigate risks and enhance workplace safety.
- Trained in TS-16949 automotive standards.
- Observed safety protocols and implemented precautionary procedures to correct problems.
- Directed 5S Lean Manufacturing initiatives to streamline operations and improve productivity.
Machine Operator/Team Leader
4 Years 7 Months- Operated various plastic injection molding presses.
- Adhered to proper procedures and wore protective gear (PPE) to avoid safety risks.
- Monitored production lines, identifying and resolving issues promptly.
- Worked efficiently to support production pace.
- Trained and oversaw six operators to enhance team capability.
- Paid high attention to detail to minimize production scrap.
- Completed process audit sheets and shift reports.
- Audited finished products to ensure quality standards were met.
- Completed first piece and last piece inspections.
- Coordinated with maintenance team for timely repairs and preventive maintenance.
- Monitored production lines, identifying and resolving issues to maintain workflow.
Education
Associate of Arts - Arts of Business Fundamental
Skills
CAPA oversight
Corrective action implementation
Quality management framework
Statistical quality control
Quality measurement
Root-Cause analysis (PDCA funnel forms / Practical Problem Solving forms)
ETQ Reliance proficiency
Technical blueprint interpretation
Quality assessment
Analytical decision-making
Collaborative team development
Customer centricity
Proficient in conflict management
Certification
- Mobile Food Truck License - 2023-Current
Timeline
Quality Lead Technician
GA Richards
03.2019 - CurrentRead More
University of Phoenix
Associate of Arts from Arts of Business Fundamental
01.2019 - 09.2021Read More
Quality Technician
Metal Flow
09.2016 - 01.2019Read More
Quality Technician II
Roskam Baking Company (Donut World)
06.2014 - 07.2016Read More
Quality Inspector
Ventra Plastics Plant 5
11.2010 - 02.2014Read More
Machine Operator/Team Leader
NK Manufacturing
10.2003 - 05.2008Read More