Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tameka Pickett

Brooklyn,NY

Summary

A position in food service, shift leader, counter, cashier, establishment Authorized to work in the US for any employer Friendly and reliable [Job Title] offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

22
22
years of professional experience

Work History

Chartwells Cashier

Marymount Manhattan college
Manhattan, NY
01.2010 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives and communication goals.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Collected and authorized payments of guests.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.

Dietary Server

MORRISON LIVING/COMPASS GROUP
Manhattan, NY
09.2020 - 09.2021
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Inspected dishes and utensils for cleanliness.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Asked customers for feedback, solved problems, provided additional items and [Action] throughout meal.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.

Cashier/SHIFT LEADER

Restaurant Associates
Manhattan, NY
10.2017 - 03.2020
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Jeffs Café head cashier

Restaurant Associates
01.2002 - 01.2003
  • Opened and set up the cafe
  • In charge of product stockage of shelves and refrigerators
  • Handled breakfast and lunch rushes
  • Promoting sales of additional items and products
  • Quickly and efficiently checking items in my cashier line
  • Accurately taking credit and debit card in micros system
  • Maintaining a clean work station
  • Making and maintaining grab n go products
  • In charge of ordering beverages and snacks for cafe,
  • Utilize the p.o.s system
  • Expertly prepared various expresso coffee drinks, including latte, cappuccinos, mochas, Americano
  • Organized first in-first out product demonstration
  • General customer service duties, greeting and seating customers, taking orders, bussing tables)

Assistant afternoon manager/cashier

Ready To Eat Nyc
Manhattan, NY
01.2004 - 01.2009
  • (small gourmet restaurant in west village), Used the pos system(point of sales, touch screen register)
  • Cashed out and submitted end of day sales
  • Supervised a staff of 10
  • Pre and post food prep for opening and closing restaurant
  • Setting up daily food buffet
  • In charge of weekly staff scheduling
  • Ordering supplies and materials needed for restaurant
  • Multitasking with phone delivery orders and in store orders
  • Built positive relationships with customers to increase repeat business.
  • Fostered positive work environment by consistently treating all employees and customers with respect and consideration.

Education

Licenses Food safety certification - FOOD PROTECTION

NEW YORK CITY DEPARTMENT oF HEALTH AND MENTAL HYGY
Manhattan, NY
11.2011

CERTIFICATION - Medical Insurance Billing And Coding

NEW YORK INSTITUTE oF CAREER DEVELOPMENT
Manhattan, NY
03.2022

Skills

  • Inventory Stocking
  • Work Task Prioritization
  • Price Identification
  • Customer Relations
  • Stop Payments
  • Overdue Balance Detection
  • Itemized Statement Preparation
  • Credit and Collections

Timeline

Dietary Server

MORRISON LIVING/COMPASS GROUP
09.2020 - 09.2021

Cashier/SHIFT LEADER

Restaurant Associates
10.2017 - 03.2020

Chartwells Cashier

Marymount Manhattan college
01.2010 - Current

Assistant afternoon manager/cashier

Ready To Eat Nyc
01.2004 - 01.2009

Jeffs Café head cashier

Restaurant Associates
01.2002 - 01.2003

Licenses Food safety certification - FOOD PROTECTION

NEW YORK CITY DEPARTMENT oF HEALTH AND MENTAL HYGY

CERTIFICATION - Medical Insurance Billing And Coding

NEW YORK INSTITUTE oF CAREER DEVELOPMENT

Similar Profiles

CREATE PROFILE
Tameka Pickett