Summary
Overview
Work History
Education
Skills
Timeline
SalesManager

Tameka Robinson-Townsend

Huntsville,Alabama

Summary

Dynamic leader with a proven track record at Beastway Rental, adept in relationship building and sales team training. Leveraged product knowledge and exceptional verbal communication to drive market expansion and achieve sales targets. Excelled in staff management, fostering team growth and enhancing customer satisfaction.

Overview

15
15
years of professional experience

Work History

Sales Manager

Beastway Rental
12.2023 - Current
  • Attended industry events and conventions to expain sales opportunities.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
  • Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
  • Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.

Assistant Store Manager

Captain D's Seafood
11.2022 - 12.2023
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Rotated merchandise and displays to feature new products and promotions.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.

General Manager

Hardee's Restaurant
10.2021 - 11.2022
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Developed and implemented strategies to increase sales and profitability.
  • Championed continuous improvement initiatives that enhanced operational performance across all departments.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.

Assistant Manager

Cato Fashions
04.2019 - 10.2021
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.

Assistant Manager

Kyrstals
07.2015 - 04.2019
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Improved customer satisfaction by addressing and resolving complaints promptly.

Certified Nursing Assistant

Regency Retirement Village
03.2010 - 07.2015
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
  • Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.

Education

High School Diploma -

Johnson High School
Huntsville,AL
05-1996

Skills

  • Relationship Building
  • Sales team training
  • Staff Management
  • Goals and performance
  • Verbal and written communication
  • Product Knowledge

Timeline

Sales Manager

Beastway Rental
12.2023 - Current

Assistant Store Manager

Captain D's Seafood
11.2022 - 12.2023

General Manager

Hardee's Restaurant
10.2021 - 11.2022

Assistant Manager

Cato Fashions
04.2019 - 10.2021

Assistant Manager

Kyrstals
07.2015 - 04.2019

Certified Nursing Assistant

Regency Retirement Village
03.2010 - 07.2015

High School Diploma -

Johnson High School

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Tameka Robinson-Townsend