Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
7
7
years of professional experience
Work History
Mental Health Worker
Bakersfield Behavioral Healthcare Hospital
10.2023 - Current
Provided crisis intervention and de-escalation techniques, resulting in increased safety for both patients and staff.
Promoted a positive therapeutic environment through clear communication and consistent reinforcement of established boundaries within treatment settings.
Documented client progress in confidential files.
Monitored patient progress through regular assessments and documentation, ensuring accurate tracking of treatment effectiveness.
Supported individuals throughout recovery process by helping them identify triggers develop strategies for managing symptoms and maintain sobriety.
Contributed to the development of a safe and therapeutic milieu by enforcing policies and procedures in accordance with regulatory guidelines.
Merchandise and Stocking Associate
Walmart Stores
11.2019 - 10.2023
Promptly unloading trucks
Assisting fellow associates as needed throughout the store
Sorting and stocking products on shelves and in the backroom
Engaging with vendors and drivers with a positive attitude
Maintaining a clean, neat, and member-ready area
Providing excellent customer service while having knowledge of itemized list of products and service provided.
Medical Assistant/Eligibility & Authorization Clerk
Madera Community Hospital
12.2019 - 11.2022
Maintain and monitoring systems and procedures, to determine the eligibility of each patient prior to any visits or procedures that are requested by physician
Utilize medical records software to access patients charts and medical information to determine eligibility and obtain authorization prior to patients visits
Maintaining/updating patients medical records before and after office visits to document any new changes during visits or with patients status to help maintain eligibility for future visits and treatment
Analyzing appropriate programs policies, procedures, and/or guidelines to apply case situations to process cases in a timely manner
Developing and maintaining a collaborative work relationship with clients.
Assistant Manager
Family Dollar Stores
06.2018 - 07.2019
Ensured employees complied with established security, sales, and record keeping procedures/practices
Open/Close Store Operations - Counting all opening and closing registers, entering all daily sales reports
Monitor sales levels to determine product volume adjustments, replenishments and allocations
Made daily bank deposits and processed corresponding data entry/paperwork
Work with corporate management developing local marketing and advertising strategies
Received a promotion and recognition from managers for excellent customer service and management skills.
Medical Assistant
Coalinga Regional Medical Center
12.2016 - 06.2018
Prepare treatment rooms for patient examinations, keeping the rooms neat and clean
Interview patients to obtain medical information and measure their vital signs, weight, and height
Clean and sterilize instruments and dispose of contaminated supplies
Prepare and administer medications as directed by a physician
Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing
Operate electrocardiogram (EKG), or other equipment to administer routine diagnostic tests
Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms
Conduct health physicals educate patient after visit with physician regarding care while following HIPPA guidelines
Discharge patient after visit while giving the appropriate documentation upon leaving facility.
Education
A.S. - Medical Assisting
Santa Barbara Business College
08.2013
Skills
Retail Assistant Management
Basic Life Support
Vital Signs
Dressing Changes and Wound Care
Medical Terminology
Venipunctures and Injections
Pharmacology
Anatomy and Physiology
EKG
Using EMR Software
HIPAA & OSHA Policies and Procedures
Business Administration
Type 58 WPM
Psychology
Medication Administration
Transfer and Faxing Prescriptions
Assisting Physician with procedures in exam room
Eligibility / Authorizations clerk
Patient support
Conflict de-escalation
Crisis Intervention
Progress Monitoring
Suicide Prevention
Heartsaver First Aid CPR AED
Certificates And Licenses
Medical Assistant, 08/2013
Basic Life Support Certification, 10/2023
References
Brittany Reyes, (661)-440-1346, Customer Service Rep, Family Dollar, Co-worker