Tameka Taylor
Hope Mills,NC
Summary
Highly-integrity professional skilled in building strong relationships with staff and clients. Open to feedback for personal growth. Effective communicator with expertise in resolving issues and explaining complex concepts.
Overview
12
12
years of professional experience
1
1
Certification
Work History
MCC Cell
Eaton Corporation
Fayetteville, NC
03.2024 - Current
- Identified cost saving opportunities throughout the manufacturing process.
- Conducted regular meetings with direct reports to review goals, objectives, and priorities.
- Resolved conflicts between team members by utilizing effective communication skills.
- Developed production plans to meet customer requirements and deadlines.
- Reviewed daily, weekly, monthly production schedules with supervisors, managers.
MSR Contractor
Triple Kingdom Impact
Fayetteville, NC
07.2022 - Current
- Able to recognize and resolve issues
- Extraordinary customer service and relations skills
- Strong leadership qualities with detail-oriented work ethics
- Good time managing skills and punctuality
- Strong team building and communication skills
- Job Description: Customer service expert handling clients' auto loan accounts
- Assuring quality assistance to handle issues dealing with titles searching in (Dealer Track), making payments and/or aiding to most online concerns due to password or customers being locked out of the online portal
- I consider myself to be a person of high integrity, encouraging others along the way
- I am always open to feedback for my own personal growth, working diligently to build strong relations between both staff and clients alike
- I have the ability to communicate effectively to resolve issues making it possible to explain, teach and professionally breakdown topics/concepts
- Strong attendance with growing time management ability.
Customer Service
Terminix
02.2020 - 01.2021
- Job Description: In charge of scheduling and assistance with clients' accounts.
- Provided excellent customer service at all times.
- Delivered exemplary customer service, prompting positive interactions.
- Monitored customer service standards across the organization.
- Greeted clients and provided exceptional customer service.
Environmental Service Technician
Cape Fear Valley Hospital
02.2018 - 01.2020
- Job Description: Assuring a safe, clean environment for patients and staff to create a workable space for successful operation
- Organization of important documentation to assure work was performed correctly and in a timely manner
- Performed above and beyond from what was expected by the organization.
Massage student
Miller Motte College
01.2016 - 01.2018
- Studied in the knowledge of kinesiology and human anatomy.
- Participated in a variety of campus events, such as career fairs, lectures, and workshops.
- Demonstrated excellent organizational skills while managing multiple tasks simultaneously.
- Participated actively in group projects, contributing to successful outcomes.
- Provided peer tutoring, sharing expertise and facilitating others' academic success.
Cashier
Tj Maxx
01.2016 - 01.2018
- Job Description: Operated the cash register, assuring customers successfully purchased merchandise and received accurate change, while also maintaining accountability of my cash register's dollar amount at the close of each business day.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Answered customer inquiries regarding store policies and procedures.
- Followed company security procedures for handling large sums of money.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Production Worker
Smithfield
Tar Heel, NC
10.2012 - 01.2018
- Job Description: Worked on production line packing all pork products, labeling and scanning in documents
- Weigh
- Maintained inventory of raw materials, tools, parts, supplies, and finished goods.
- Organized storage areas for efficient retrieval of items when needed.
- Adhered strictly to established guidelines and procedures while performing duties.
- Reported any issues to supervisor immediately for resolution.
- Verified accuracy of finished products against work orders or blueprints.
Skills
- Able to recognize and resolve issues
- Extraordinary customer service and relations skills
- Strong leadership qualities with detail-oriented work ethics
- Good time managing skills and punctuality
- Strong team building and communication skills
- Punctual and Dependable
- Computer Skills
- Attention to Detail
- Positive Attitude
References
- Brandy Biguel, 410-330-1006
- Toia Powell, 910-929-4452
- Rita Moore, 910-920-5534
Certification
- Medical Terminology
- Medical Billing and Coding
- Medical Office Assistant
Timeline
MCC Cell
Eaton Corporation
03.2024 - Current
MSR Contractor
Triple Kingdom Impact
07.2022 - Current
Customer Service
Terminix
02.2020 - 01.2021
Environmental Service Technician
Cape Fear Valley Hospital
02.2018 - 01.2020
Massage student
Miller Motte College
01.2016 - 01.2018
Cashier
Tj Maxx
01.2016 - 01.2018
Production Worker
Smithfield
10.2012 - 01.2018
- Medical Terminology
- Medical Billing and Coding
- Medical Office Assistant
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