Tameka Thompson
Fort Worth
Summary
Highly trained Order Picker with strong performance record of high production in product selection and packing. Excellent level of accuracy in pick and pack, successfully meeting quotas in high production tempo. Supports shipping team with assistance palletizing, labeling and loading trucks.
Overview
19
19
years of professional experience
Work History
Order Picker
Patterson Logistics
Fort Worth, TX
03.2025 - Current
- Selected and packed orders accurately to ensure timely shipment to clients.
Warehouse Associate
Amazon Fulfillment Center
Fort Worth, TX
10.2013 - 10.2024
- Maintained accurate inventory records using Amazon's Warehouse Management System (WMS).
- Coordinated order picking and packing processes to ensure timely shipment of customer orders.
- Trained new associates on safety protocols and operational procedures for maximum compliance.
- Collaborated with team members to meet daily shipping and receiving targets.
- Implemented safety protocols, ensuring compliance with OSHA regulations and reducing incidents.
- Managed inventory control processes, ensuring accurate stock levels and timely replenishment.
- Conducted quality inspections on incoming materials to maintain standards and prevent discrepancies.
Cell Phone Assembler
Flextronics
Fort Worth, TX
08.2013 - 10.2013
- Assembled components following detailed specifications to ensure product quality and functionality.
- Operated various hand tools and machinery to meet production deadlines efficiently.
- Conducted quality inspections on finished products, identifying defects and ensuring compliance with standards.
- Collaborated with team members to optimize assembly processes, reducing waste and improving workflow efficiency.
Mail Sorter
DHL Global Forwarding
Grand Prairie, TX
07.2013 - 07.2013
- Sorted and organized incoming mail for efficient distribution across departments.
Customer Service Manager
Wal-Mart Supercenter
Fort Worth, TX
11.2012 - 07.2013
- Led customer service team, enhancing service quality and response times.
- Implemented training programs to improve staff performance and customer satisfaction.
- Developed and maintained comprehensive knowledge base for customer service representatives.
- Analyzed customer feedback to identify trends and drive process improvements.
- Took ownership of customer issues and followed problems through to resolution.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Cell Phone Assembler
Genco/ATC
Fort Worth
09.2012 - 10.2012
- Packing cell phone accessories for AT& T
Sales Floor Associate
Super Target
Fort Worth, TX
11.2006 - 09.2012
- Resolved customer complaints effectively, enhancing overall satisfaction and loyalty.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
- Utilized strong time management skills to balance multiple responsibilities, including assisting customers, managing inventory, and maintaining store cleanliness.
- Handled cash transactions accurately, ensuring proper change was given and maintaining balanced registers at the end of each shift.
Education
High School Diploma -
Paul Laurence Dunbar High School
Fort Worth, TXSkills
- Customer support
- Organization
- Flexible
- Accuracy and attention to detail
- Multitasking
- Understanding
- Oral and written communication
- Problem-solving
Timeline
Order Picker
Patterson Logistics
03.2025 - Current
Warehouse Associate
Amazon Fulfillment Center
10.2013 - 10.2024
Cell Phone Assembler
Flextronics
08.2013 - 10.2013
Mail Sorter
DHL Global Forwarding
07.2013 - 07.2013
Customer Service Manager
Wal-Mart Supercenter
11.2012 - 07.2013
Cell Phone Assembler
Genco/ATC
09.2012 - 10.2012
Sales Floor Associate
Super Target
11.2006 - 09.2012
High School Diploma -
Paul Laurence Dunbar High School