Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Tameka Vaughan Dorsey

Richmond,VA

Summary

Dedicated, both Medical Professional and Personal Assistant, with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

17
17
years of professional experience

Work History

Pharmacy Technician

Walgreens
06.2021 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Collected co-payments or full payments from customers.

Personal Assistant

Simple Business Support
06.2023 - Current
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Maintained appropriate filing of personal and professional documentation.
  • Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Displayed absolute discretion at handling confidential information.
  • Provided multifaceted services to professionals by managing mail, scheduling appointments and other administrative tasks.

Homemaker

Dorsey Household
02.2006 - Current
  • Addressed family household needs with meal preparation, housekeeping and transportation.
  • Completed dusting, washing dishes, laundry, and vacuuming for the family.
  • Promoted good oral and personal hygiene by aiding children with shaving, bathing, and teeth brushing.
  • Provided companionship and emotional support to enhance mood and quality of life.
  • Maintained entire family's schedule and organized events.
  • Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Facilitated transportation to and from appointments.
  • Identified needs and coordinated plans for travel and out-of-town functions.

Accounts Payable and Receivable Manager

Simple Business Support
08.2017 - 03.2021
  • Prepared internal and regulatory financial reports, balance sheets and income statements.
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
  • Improved overall financial reporting by streamlining control processes and reporting structures.
  • Analyzed business processes to identify cost savings and operational efficiencies.
  • Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
  • Utilized financial software to prepare consolidated financial statements.
  • Complied with established internal controls and policies.
  • Developed strategic plans for day-to-day financial operations.

Education

Associate of Applied Science - Medical Assisting & Pharmacology

Centura College
Richmond, VA
08.2011

Skills

  • Detail Work
  • Pharmaceutical Research
  • Equipment Cleaning and Maintenance
  • Patient Education
  • Pharmaceutical Needs
  • Administrative Support
  • Quality Assurance and Control
  • Patient Safety
  • Communications Strategies
  • Medicare and Medicaid Processes
  • Patient Medical Histories
  • Electronic Medical Record (EMR) Systems
  • Manual and Automated Medication Dispensing
  • Team Collaboration
  • Answering Customer Questions
  • Cost Savings
  • Quality Control
  • Accounting Records
  • HIPAA
  • FDA Drug Safety Guidelines

Accomplishments

  • Customer Service - Managed high turn-over rate while maintaining quality service.
  • Processed and filled over 200 prescriptions per day.
  • Improved customer service standards by 100%.

Timeline

Personal Assistant

Simple Business Support
06.2023 - Current

Pharmacy Technician

Walgreens
06.2021 - Current

Accounts Payable and Receivable Manager

Simple Business Support
08.2017 - 03.2021

Homemaker

Dorsey Household
02.2006 - Current

Associate of Applied Science - Medical Assisting & Pharmacology

Centura College

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Tameka Vaughan Dorsey