Tameka Ward

· Daily check portals for any new/ receiving Purchase Orders or Purchase Order changes

· Set up sales orders for all new PO’s received in/ work with Vendors to get POCs if needed

• Improved office operations by automating client correspondence, record tracking and data communications.
• Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
• Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
• Negotiated contracts successfully with vendors securing favorable terms while upholding high-quality standards.

· Proven Leadership and organization skills

· Manage all contracts with district & vendor customers

· Work closely with the Account Payable/Purchasing team to assist that all orders and shipment

· Lead development and implementation of efficient processes of operational workflow

· Scan all documents into Doc Record Software

· Update daily calendar report & JP Morgan report for reconcile

· Calendar management for Principal and VP

· Work with Finance team to track thermometer charts for monthly all hand meetings

· Set up/ manage all Scheduling for Principal & VP

· Analyze and determine building problems

• File all quotes in filing cabinets/ electronic copies as well
• Shipping tracking and reports for specific groups
• Direct Supervisor for front office staff

Schedule/Assist with Interviews

• Reduced logistical errors through meticulous planning of transportation schedules and inventory management practices.
• Delegated tasks to administrative support staff to organize and improve office efficiency.
• Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
• Monitored performance metrics consistently and implemented corrective actions when needed, contributing to continuous improvement initiatives.
• Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
• Negotiated contracts successfully with vendors securing favorable terms while upholding high-quality standards.
• Conducted ongoing reviews of program financial systems to assess cost control measures.
• Spearheaded volunteer programs that positively impacted local communities while showcasing the company''s commitment to social responsibility.
• Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
• Managed company schedule to coordinate calendar and arrange travel.
• Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
• Coordinated with human resources department to handle payroll and personnel databases.
• Coached employees through day-to-day work and complex problems.
• Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.

• Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
• Maintained database systems to track and analyze operational data.
• Boosted team performance by developing customer service training materials and conducting service training.
• Developed and implemented customer service policies to enhance satisfaction.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Evaluated employee performance and coached and trained to improve weak areas.
• Identified operational inefficiencies and implemented corrective measures, leading to an overall increase in effectiveness.