Tameki Robinson
Mobile,AL
Summary
Organized Activity Director with 2-year track record of planning, organizing and administering activities in Arabella Health & Wellness Rehab setting. Strong experience in coordinating and executing events and activities. Skilled in developing personal bonds with staff and residents. Committed to adhering to state compliance requirements for conducting activities.
Overview
15
15
years of professional experience
Work History
Activity Director
ARABELLA HEALTH & WELLNESS
Mobile, AL
09.2023 - Current
- Developed and implemented engaging wellness programs tailored to resident needs.
- Collaborated with interdisciplinary teams to enhance overall health and activity participation.
- Organized and led recreational activities, fostering community engagement among residents.
- Assessed resident interests and abilities to create personalized activity plans.
- Established partnerships with local organizations to expand resource availability for residents.
- Ensured compliance with safety regulations and best practices in all activity areas.
- Planned resident outings and special events to mark holidays and celebrate special occasions.
- Ensured compliance with state regulations and facility policies by maintaining accurate documentation of activity programs.
- Developed monthly life enrichment calendar and published electronically and in print.
- Developed strong relationships with residents and their families, fostering a supportive community environment.
- Designed wide variety of activities to stimulate interest, involvement, and engagement of patients.
- Enhanced resident engagement by planning and executing diverse recreational activities tailored to individual interests and abilities.
Front Desk Receptionist/ CNA
ARABELLA HEALTH & WELLNESS
Mobile, AL
12.2021 - 09.2023
- Greeted and assisted visitors, ensuring a welcoming environment and exceptional customer service.
- Managed multi-line phone systems, directing calls and addressing inquiries efficiently.
- Scheduled appointments and coordinated meeting rooms to optimize office operations.
- Maintained accurate records of daily transactions and visitor logs for operational efficiency.
- Trained new staff on front desk procedures and customer service protocols, enhancing team performance.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Implemented process improvements that reduced wait times for guests during peak hours.
Assistant Manager
Rainbow Clothing Store
Mobile, AL
12.2020 - 12.2021
- Led team in daily operations to enhance service efficiency and customer satisfaction.
- Developed training programs for new staff, improving onboarding process and team performance.
- Implemented inventory management system, optimizing stock levels and reducing waste.
- Collaborated with department heads to streamline workflows and improve interdepartmental communication.
- Coordinated scheduling to ensure adequate staffing during peak hours, enhancing operational effectiveness.
- Conducted regular performance evaluations, providing constructive feedback to support employee growth and development.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Developed strong working relationships with staff, fostering a positive work environment.
Receptionist
RACHEL MACON LAW FIRM
Mobile, AL
02.2016 - 06.2019
- Managed front desk operations, greeting visitors and directing inquiries efficiently.
- Coordinated appointment schedules for multiple staff members, optimizing daily workflow.
- Maintained accurate records of incoming and outgoing communications.
- Implemented streamlined processes for handling customer requests and concerns.
- Enhanced visitor experience through proactive engagement and personalized assistance.
- Assisted in managing office supplies inventory, ensuring availability of essential materials.
Office Manager
UNLIMITED TAX DEDUCTION
Mobile, AL
03.2015 - 04.2018
- Streamlined office operations to enhance workflow efficiency and support team productivity.
- Implemented scheduling systems to optimize resource allocation and improve time management.
- Coordinated communication between departments to ensure alignment on project goals and deadlines.
- Managed vendor relationships, negotiating contracts for services to reduce operational costs.
- Trained new staff on office procedures, fostering a collaborative work environment and knowledge sharing.
- Developed and maintained filing systems to promote organization and quick access to critical documents.
Cosmetologist
ANOINTED BEAUTY SALON
SAN ANTONIO, TX
06.2011 - 11.2014
- Provided personalized hair and skincare consultations to enhance client satisfaction.
- Executed precise hair coloring and cutting techniques, ensuring consistent results.
- Maintained cleanliness and organization of salon equipment and workstations.
- Assisted in training junior staff on customer service best practices and salon procedures.
- Developed strong client relationships, resulting in repeat business and referrals.
- Implemented new product lines based on current beauty trends, enhancing service offerings.
- Monitored inventory levels, coordinating with suppliers to ensure product availability.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Education
Certificate -
VICTORY INSTITUTE PROFESSIONAL DEVELOPMENT
Mobile, AL05-2023
Certificate -
MUILAN SCHOOL OF COSMETOLOGIST
San Antonio, TX06-2010
High School Diploma -
MATTIE T BLOUNT HIGH SCHOOL
PRICHARD, AL05-1998
Skills
- Activity organization
- Event planning experience
- Organizational skills
- Program development
- Teamwork
- Teamwork and collaboration
- Customer service
- Time management
- Multitasking Abilities
- Excellent communication
- Active listening
Timeline
Activity Director
ARABELLA HEALTH & WELLNESS
09.2023 - Current
Front Desk Receptionist/ CNA
ARABELLA HEALTH & WELLNESS
12.2021 - 09.2023
Assistant Manager
Rainbow Clothing Store
12.2020 - 12.2021
Receptionist
RACHEL MACON LAW FIRM
02.2016 - 06.2019
Office Manager
UNLIMITED TAX DEDUCTION
03.2015 - 04.2018
Cosmetologist
ANOINTED BEAUTY SALON
06.2011 - 11.2014
Certificate -
VICTORY INSTITUTE PROFESSIONAL DEVELOPMENT
Certificate -
MUILAN SCHOOL OF COSMETOLOGIST
High School Diploma -
MATTIE T BLOUNT HIGH SCHOOL