Dedicated healthcare professional with a proven track record at UTHET, showcasing exceptional patient monitoring techniques and teamwork. Excelled in enhancing patient safety and workflow efficiency, with a commitment to continuous learning and adaptability. Mastered emergency response readiness, contributing significantly to operational improvements and patient care standards.
Hi, I’m
Tamekia Alexander
Tyler,MN
Summary
Overview
12
years of professional experience
Work History
UTHET
Telemetry Monitor Technician
05.2024 - Current
Job overview
- Improved workflow efficiency by maintaining up-to-date documentation on monitored patients, including rhythm strips and vital signs.
- Enhanced patient safety by continuously monitoring telemetry equipment and promptly reporting any abnormalities.
- Demonstrated strong attention to detail when analyzing cardiac patterns for subtle yet significant changes that could indicate potential complications or emergencies.
- Maintained strict adherence to hospital policies and procedures related to confidentiality, infection control, and safety protocols during daily activities.
- Managed multiple priorities effectively, balancing surveillance of multiple patients while also addressing urgent issues as they arose.
- Assisted nurses in providing quality patient care through accurate interpretation of cardiac rhythms and timely communication of changes.
- Facilitated continuity of care during shift changes by providing thorough hand-off reports to incoming technicians, ensuring seamless transition of responsibilities.
UTHET
Patient Care Technician
04.2023 - 05.2024
Job overview
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
UTHET-ENSEMBLE
Outpatient Scheduler
04.2021 - 04.2022
Job overview
- Maintained up-to-date patient records, ensuring the accuracy of all information for smooth operations.
- Maintained strict adherence to HIPAA regulations regarding confidentiality of sensitive patient information during all interactions and communications.
- Collaborated with medical staff to ensure accurate scheduling of diagnostic tests and procedures.
- Streamlined the appointment booking process for better time management and reduced waiting times.
- Managed high call volumes while maintaining a professional demeanor, prioritizing tasks according to urgency and importance.
- Implemented strategies to minimize scheduling errors that led to improved operational efficiency within the department.
- Participated in quality improvement initiatives to enhance the overall performance of the outpatient department, contributing to a better patient experience.
UTHET-BARIATRICS CLINIC
Medical Receptionist
08.2019 - 04.2022
Job overview
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Managed multi-line phone system and pleasantly greeted patients.
ETMC-UTHET
Call Center Representative
12.2013 - 08.2019
Job overview
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
ETMC-UTHET
Certified Nursing Assistant
12.2012 - 12.2013
Job overview
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
Education
BROWNSBORO HIGH SCHOOLBrownsboro, TX
High School Diploma
05-1991
University Overview
Skills
- Professionalism and ethics
- Continuous learning attitude
- Patient monitoring techniques
- Emergency response readiness
- Teamwork
- Organizational skills
- Adaptability and flexibility
- Time management
- Attention to detail
- Multitasking Abilities
- Reliability
- CPR certification
Timeline
Telemetry Monitor Technician
UTHET
05.2024 - Current
Patient Care Technician
UTHET
04.2023 - 05.2024
Outpatient Scheduler
UTHET-ENSEMBLE
04.2021 - 04.2022
Medical Receptionist
UTHET-BARIATRICS CLINIC
08.2019 - 04.2022
Call Center Representative
ETMC-UTHET
12.2013 - 08.2019
Certified Nursing Assistant
ETMC-UTHET
12.2012 - 12.2013
BROWNSBORO HIGH SCHOOL
High School Diploma
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