Tamekia Armstrong

• Responded to employee benefits inquiries on federal benefits (retirement, health, life, Thrift Savings Plan)
• Certified and signed federal benefits eligibility on forms.
• Assists with military deposit inquiries and forms processing.
• Reviewed and certifies service computation dates (SCD).
• Verified employee military/civilian service for providing federal retirement estimates in Government Retirement and Benefits (GRB) platform and provides consultation.
• Processed benefits-related retirement and benefits forms in EMPOWHR as needed.
• Submits retirement applications to NFC for processing.
• Provided initial response to retirement application requests (gather forms, etc.).

Reviewed SharePoint requests to ensure customer uploaded required documentation.

Responded to customers as outlined in RD’s HR customer service standards.

Provided death benefits counseling and provides survivors with counseling on death benefits payable.

Provided retirement counseling. Determined retirement eligibility and prepared final retirement estimates. Processed retirement applications, handles retirement error corrections, and completes survivor benefit forms for federal government employees.

Was responsible for aiding in own self-development by being available and receptive to any training made available by the company.

Planned daily activities within the guidelines of company policy, job description and supervisor’s instruction in such a way as to maximize personal output. Responsible for aiding in own self-development by being available and receptive to all training made available by the company.

Was responsible for keeping own immediate work area in a neat and orderly condition to ensure safety of self and coworkers. Will report any unsafe conditions and/or practices to the appropriate supervisor and human resources. Will immediately correct any unsafe conditions to the best of own ability.

Promoted and encouraged a culture of compliance with all applicable rules (federal, state, local, Federal Acquisition Regulations, Code of Federal Regulations, Prime Contract requirements, etc.) for themselves and the company as a whole. Fosters an environment in which they will report any violations or reasonably suspected violation of CNI policy, FAR, and/or CFR and are comfortable discussing the myriad compliance, conflict, FAR, CFR, etc. issues that arise during the performance of a government contract.

• Summarize main responsibilities.

• Performed staff work in support of the implementation, administration, and evaluation and monitoring of personnel transactions in a human resource environment.