Tamekia S. Young
Bachelor of Applied Arts and Sciences with a concentration in Health Studies
Humble,Texas
Summary
Dependable and initiative-taking professional with over 20 years in direct patient care as medical assistant. Seeking to start a new career in a leadership role. Looking to bring my medical background, team-building, critical thinking, problems solving skills, and educational background to work in a learning and challenging environment where I can contribute positively to my personal growth as well as the growth of the organization.
Overview
4
4
years of post-secondary education
25
25
years of professional experience
Work History
Medical Assistant/Preceptor
Kelsey Seybold
, Texas
06.2005 - Current
- Receive and direct phone calls, schedule appointments, obtain necessary patient information to file and update patient records, and ensure all forms and consents are completed by patients.
- Check-out patients, assist with referral processing, and arrange laboratory services Prepare patients for examination, take vitals, and record patients health history.
- Perform EKG, administer injections and medications, and perform routine specimen collection and tests.
- Prepare equipment and examination rooms, and clean instruments.
- Assist physician with medical treatments, procedures, and exams.
- Manage inventory of medical supplies and prepare exam rooms with appropriate supplies.
- Lead onboarding process for medical assistants and students.
- Function as a role model in clinical setting.
- Guide, facilitate, supervise, and monitor the medical assistant or student in achieving the clinical objectives.
- Supervise the student and medical assistant performance of skills and other activities to assure safe practice.
- Collaborate with supervisor to review the progress of the student/medical assistant toward meeting clinical learning objectives.
Specialist IV
Lone Star College
Houston, Texas
07.2018 - 11.2019
- Identified, diagnosed, and resolved level one problems for users of the mainframe, personal computer software and hardware, College network, the Internet and new computer technology in a Service Desk environment.
- Communicated solutions to end-users.
- Provided one-on-one end-user problem resolution over the phone, email, chat, or other communication method for College approved desktop software.
- Properly documented problem ticket into online Incident Management System.
- Effectively interacted with team members and customers, employing and appropriate communication style.
- Data analysis.
- Provided technical software, hardware, and network problem resolution to all College computer users.
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
Non-Licensed Field Supervisor
Girling Home Healthcare
Bellaire, Texas
09.2012 - 11.2014
- Conducted supervisory visits of caregivers providing services.
- Reviewed plan of care with care delivery teams.
- Provided appropriate information, teaching and explanation to the caregiver.
- Responded to client inquires and addressed client concerns.
- Delivered exceptional and compassionate customer service and problem resolutions.
- Communicated effectively with clients, caregivers, referral sources and managed care organizations.
- Recruited and oriented newly hired caregivers by providing company policies and procedures, facilitated onboarding process and established position-related requirements.
Unit Secretary
West Houston Medical Center
Houston, Texas
07.2002 - 12.2007
- Greeted new and existing patients upon their arrival for appointments or procedures.
- Scheduled patient appointments, both new and follow up.
- Reviewed patient insurance documents and determine what procedures will be covered in addition to required deductibles.
- Organized and maintain patient files and records, retrieve test results as needed for physician’s review.
- Coordinated with other departments within the hospital to schedule diagnostic test and lab work.
- Prepared patient files and charts in anticipation of discharges and transfers to other physicians or departments.
- Completed skilled administrative work to support all office staff and operational requirements.
- Organized paperwork such as charts and reports for office and patient needs.
Education
Bachelor of Applied Arts and Sciences - Health Studies
University of Texas At Tyler
Tyler, TX 08.2018 - 08.2020
Vocational Nursing
San Jacinto College District
Pasadena, TX 08.1999 - 12.2001
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Medical office administration
Quote
Make every interaction a positive interaction.
Timeline
Bachelor of Applied Arts and Sciences - Health Studies
University of Texas At Tyler
08.2018 - 08.2020
Specialist IV
Lone Star College
07.2018 - 11.2019
Non-Licensed Field Supervisor
Girling Home Healthcare
09.2012 - 11.2014
Medical Assistant/Preceptor
Kelsey Seybold
06.2005 - Current
Unit Secretary
West Houston Medical Center
07.2002 - 12.2007
Vocational Nursing
San Jacinto College District
08.1999 - 12.2001
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