Tamekia S. Young
Bachelor of Applied Arts and Sciences with a concentration in Health Studies
Humble,Texas
Summary
Dependable and initiative-taking professional with over 20 years in direct patient care as medical assistant. Seeking to start a new career in a leadership role. Looking to bring my medical background, team-building, critical thinking, problems solving skills, and educational background to work in a learning and challenging environment where I can contribute positively to my personal growth as well as the growth of the organization.
Overview
4
4
years of post-secondary education
25
25
years of professional experience
Work History
Medical Assistant/Preceptor
Kelsey Seybold
, Texas
06.2005 - Current
- Receive and direct phone calls, schedule appointments, obtain necessary patient information to file and update patient records, and ensure all forms and consents are completed by patients.
- Check-out patients, assist with referral processing, and arrange laboratory services Prepare patients for examination, take vitals, and record patients health history.
- Perform EKG, administer injections and medications, and perform routine specimen collection and tests.
- Prepare equipment and examination rooms, and clean instruments.
- Assist physician with medical treatments, procedures, and exams.
- Manage inventory of medical supplies and prepare exam rooms with appropriate supplies.
- Lead onboarding process for medical assistants and students.
- Function as a role model in clinical setting.
- Guide, facilitate, supervise, and monitor the medical assistant or student in achieving the clinical objectives.
- Supervise the student and medical assistant performance of skills and other activities to assure safe practice.
- Collaborate with supervisor to review the progress of the student/medical assistant toward meeting clinical learning objectives.
Specialist IV
Lone Star College
Houston, Texas
07.2018 - 11.2019
- Identified, diagnosed, and resolved level one problems for users of the mainframe, personal computer software and hardware, College network, the Internet and new computer technology in a Service Desk environment.
- Communicated solutions to end-users.
- Provided one-on-one end-user problem resolution over the phone, email, chat, or other communication method for College approved desktop software.
- Properly documented problem ticket into online Incident Management System.
- Effectively interacted with team members and customers, employing and appropriate communication style.
- Data analysis.
- Provided technical software, hardware, and network problem resolution to all College computer users.
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
Non-Licensed Field Supervisor
Girling Home Healthcare
Bellaire, Texas
09.2012 - 11.2014
- Conducted supervisory visits of caregivers providing services.
- Reviewed plan of care with care delivery teams.
- Provided appropriate information, teaching and explanation to the caregiver.
- Responded to client inquires and addressed client concerns.
- Delivered exceptional and compassionate customer service and problem resolutions.
- Communicated effectively with clients, caregivers, referral sources and managed care organizations.
- Recruited and oriented newly hired caregivers by providing company policies and procedures, facilitated onboarding process and established position-related requirements.
Unit Secretary
West Houston Medical Center
Houston, Texas
07.2002 - 12.2007
- Greeted new and existing patients upon their arrival for appointments or procedures.
- Scheduled patient appointments, both new and follow up.
- Reviewed patient insurance documents and determine what procedures will be covered in addition to required deductibles.
- Organized and maintain patient files and records, retrieve test results as needed for physician’s review.
- Coordinated with other departments within the hospital to schedule diagnostic test and lab work.
- Prepared patient files and charts in anticipation of discharges and transfers to other physicians or departments.
- Completed skilled administrative work to support all office staff and operational requirements.
- Organized paperwork such as charts and reports for office and patient needs.
Education
Bachelor of Applied Arts and Sciences - Health Studies
University of Texas At Tyler
Tyler, TX 08.2018 - 08.2020
Vocational Nursing
San Jacinto College District
Pasadena, TX 08.1999 - 12.2001
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Skills
Medical office administration
Monitoring patient progress
Electronical Medical Record
Chronic disease management
Adaptable
Direct Patient Care
Medical facility knowledge
Medical insurance knowledge
Medical diagnosis
Medical assessment
Medical Coding
Educating medical patients
Quote
Make every interaction a positive interaction.
Timeline
Bachelor of Applied Arts and Sciences - Health Studies
University of Texas At Tyler
08.2018 - 08.2020
Specialist IV
Lone Star College
07.2018 - 11.2019
Non-Licensed Field Supervisor
Girling Home Healthcare
09.2012 - 11.2014
Medical Assistant/Preceptor
Kelsey Seybold
06.2005 - Current
Unit Secretary
West Houston Medical Center
07.2002 - 12.2007
Vocational Nursing
San Jacinto College District
08.1999 - 12.2001