Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tamel Ahmed

Warren,MI

Summary

Results-Oriented Software QA Lead with 10+ years of experience in leading quality assurance processes across Agile and Waterfall environments. Expertise in automation testing using Selenium, Appium, and CI/CD frameworks. Proven track record in reducing defects by 30% through test automation and improving team productivity by 20% via streamlined testing strategies. Proven ability to drive testing initiatives across mobile, web, and client-server applications.

Overview

11
11
years of professional experience
1
1
Certification

Work History

QA Team Lead

Purple Innovations LLC
11.2021 - 06.2024

Project: Product Innovations

  • Led development, implementation, and management of QA processes, ensuring products met quality, functional, and reliability standards before release.
  • Defined and enforced quality standards and parameters across iOS and Android applications, reducing defect rates
  • Managed both manual and automated testing for mobile platforms using Appium, Postman, and Selenium.
  • Gathered and analyzed integration data to identify vulnerabilities, delivering actionable insights and improving system robustness by 15%.
  • Developed automated test scripts to streamline repetitive testing tasks, increasing efficiency by 30%.
  • Completed performance reviews for a team of QA associates, providing detailed feedback on strengths, areas for improvement, and career development.
  • Reviewed client and customer feedback to drive continuous improvements in testing strategies and quality control.
  • Oversaw quality control (QC) processes during partner app releases, ensuring compliance with organizational and industry standards.
  • Tools/Environment: Jira, Confluence, Postman, Appium, Java, SQL, Xcode, Android Studio, Mobile OS.

QA Supervisor

Charity Dynamics LLC
06.2021 - 10.2021

Project: Boundless Life Application and Admin Portal

  • Oversaw comprehensive testing of the Boundless Life Application and Admin Portal, ensuring compliance with both industry standards and organizational requirements.
  • Developed, documented, and implemented QA processes and procedures, optimizing testing methodologies to improve product quality and efficiency across the team.
  • Led accessibility testing efforts, ensuring the application met required accessibility standards, while delivering seamless user experience.
  • Collaborated with and supported QA team members, providing guidance on problem-solving, managing meetings, and assigning testing responsibilities to ensure timely project completion.
  • Identified and analyzed defects and test results, using root cause analysis to deduct chain of events leading to failures, enabling quicker issue resolution.
  • Produced weekly test status and defect reports, and actively contributed to daily Agile stand-up meetings, improving communication and project tracking.
  • Environment/Tools: Jira, Redmine, Confluence, Sequel Pro, Accessibility Testing, SQL, Mobile OS.

Senior Tech Quality Control Analyst

AAA Insurance Company
06.2015 - 05.2021

Projects: Sales & Services Application, AAA Connected Member App

  • Developed and executed comprehensive software quality test plans and test cases, establishing and maintaining high standards for software quality.
  • Operated within Agile and Scrum frameworks, coordinating well-organized sprints and ensuring timely releases.
  • Developed and enhanced Sales and Service applications to optimize user experience for insurance agents, resulting in increased sales of policies, membership, and banking products.
  • Collaborated closely with developers to reproduce and troubleshoot complex bugs, facilitating quick resolutions and improving user experience.
  • Built automated test scripts to streamline repetitive testing tasks, reducing manual effort and improving efficiency.
  • Conducted in-depth usability testing on Windows, Android, and iOS platforms, ensuring optimal performance across mobile devices.
  • Environment/Tools: HP ALM 11.52, Oracle, JIRA, Java, Version One, WinSQL, AutoSys, PeopleSoft, HP UFT, Appium, XCode.

QA Analyst

HealthLogix
07.2014 - 06.2015

Projects: Digital Print Media for Healthcare and Automotive

  • Developed comprehensive test plans based on project requirements to ensure quality and functionality.
  • Collaborated with cross-functional teams to create and document release and deployment plans for seamless implementation.
  • Provided operational and maintenance support by logging and tracking defects, testing and debugging production issues, and assisting project teams with deployment activities.
  • Developed and maintained defect databases for known issues to enhance tracking and resolution.
  • Documented testing procedures for developers and future testing efforts, ensuring clarity and consistency.

Environment: HP Quality Center 10, Oracle, SQL Plus, JIRA, Java, ClearQuest.

Information Testing II

Hewlett Packard Enterprise
04.2013 - 05.2014

Projects: Fannie Mae Credit Loss Management Suite (Releases 19.0, 19.1), Fannie Mae Hyperion National Servicing Organization 2.0

  • Utilized HP Testing Methodology to analyze testing requirements as a basis for developing testing scenarios for each project test level.
  • Designed comprehensive testing scenarios and test cases to demonstrate conformance to all functional and non-functional requirements as defined in business and technical specifications.
  • Executed tasks related to the production of Test Plans, test cases, test scripts, and test data to ensure thorough testing coverage.
  • Analyzed testing results and provided actionable recommendations for improvement and resolution.
  • Supported successful product launches with diligent end-to-end testing from requirement gathering to post-release monitoring stages.

Environment: HP Quality Center 10, Oracle, SQL Plus, SDLC, Java, DOORS, ClearQuest, Smart View, Essbase

Education

BBA - Business Administration And Management

Baker College
Clinton Township, MI
06.2009

Skills

  • Tools: HP ALM, Jira, Version One, Clear quest, Quality Center, Bugzilla
  • Operating Systems: Mac, Windows, iOS, Android, Linux
  • Programming Languages: C, SQL, VB, Java Script, Visual Basic
  • Automation: Python, Selenium, Appium, Java,
  • API: Postman, Soap UI
  • STLC: Web and Mobile App, Test Data Management, UAT Tests, Environment setup, Requirements Analysis, Security Tests, Document Management, Continuous Improvement, Team Mentoring

Certification

  • ISTQB Certification

Timeline

QA Team Lead

Purple Innovations LLC
11.2021 - 06.2024

QA Supervisor

Charity Dynamics LLC
06.2021 - 10.2021

Senior Tech Quality Control Analyst

AAA Insurance Company
06.2015 - 05.2021

QA Analyst

HealthLogix
07.2014 - 06.2015

Information Testing II

Hewlett Packard Enterprise
04.2013 - 05.2014

BBA - Business Administration And Management

Baker College
  • ISTQB Certification
Tamel Ahmed