Trained new employees on cleaning techniques and proper use of chemicals and equipment.
Coordinated housekeeping staff schedules, ensuring appropriate coverage for all shifts.
Conducted daily inspections of guest rooms and public areas to ensure the highest standards of cleanliness.
Developed standard operating procedures for housekeeping staff to follow in order to maintain cleanliness and safety standards.
Inspected linen closets, storage areas, laundry rooms, and other facilities regularly to ensure adequate supplies are available.
Monitored inventory levels of linens, towels, toiletries, and other consumables used by housekeepers.
Ensured compliance with health regulations regarding sanitation practices throughout the hotel property.
Responded promptly to guest complaints or requests for special services such as extra towels or bedding items.
Assisted with deep cleaning projects such as carpet shampooing or window washing when necessary.
Resolved conflicts among staff members in an efficient manner while maintaining a professional attitude.
Worked closely with management team to ensure all guest needs were met in a timely manner.
Provided guidance and support to team members while enforcing company policies and procedures related to housekeeping operations.
Created detailed reports on a weekly basis tracking hours worked by each housekeeper as well as any maintenance issues that need addressing in the hotel rooms.