Proven track record of successfully coordinating and managing various operational activities to optimize efficiency and achieve organizational goals. Adept at providing comprehensive support to executive teams, overseeing complex projects, and implementing streamlined processes. Excellent organizational, communication, and problem-solving skills with a strong attention to detail.
Overview
12
12
years of professional experience
Work History
Executive Operations Coordinator
University of California, Riverside | Information Technology Solutions
06.2019 - Current
Provide administrative and business support to Chief Information Officer and leadership team with demonstrated ability to improvise, improve procedures, and meet demanding deadlines
Act as critical checkpoint in UCR's technology procurement process, coordinating review of all IT-related purchases to ensure alignment with technology strategy, protocol compliance, and adherence to security standards
Monitor ServiceNow visual task board for the Information Security Office and facilitate communication between ITS, campus partners, and vendors
Serve as professional development and travel coordinator, managing learning opportunities and travel logistics for 140+ staff
Contribute significantly to departmental efficiency and effectiveness of by creating and implementing administrative policies that streamline operations and enhance overall performance
Scholarship and Student Services Manager
University of Southern California | School of Cinematic Arts
04.2017 - 05.2019
Managed over $200 million in institutional, foundation, and private donor funds, and awarded over $8 million in scholarships and assistantships annually
Pioneered inclusive initiative that significantly bolstered diversity and equity, resulting in increased recruitment and scholarship awards to historically underrepresented groups
Counseled prospective applicants and parents on major options, admissions process, and scholarship opportunities and eligibility
Liaised with development team and contributed to the school receiving an additional $5 million in funding for low-income graduate students
Budget/Business Analyst
University of Southern California | Dworak-Peck School of Social Work
06.2016 - 04.2017
Managed fiscal operations and grant administration for the California Social Work Education Center, ensuring compliance with financial regulations and optimizing fund utilization
Prepared and submitted comprehensive grant proposals encompassing research, training, and public service initiatives, securing crucial funding for program advancement
Diligently monitored account activity and balances, upholding university and agency regulations to maintain financial integrity and accountability
Conducted comprehensive financial analyses and budget assessments, providing valuable insights to support strategic decision-making.
Administrative Assistant II
University of Southern California | Dworak-Peck School of Social Work
08.2015 - 06.2016
Oversaw and streamlined administrative operations for California Social Work Education Center, ensuring efficient program execution
Maintained and updated student database and records, facilitating accurate reporting and documentation
Compiled, analyzed, and interpreted statistical data and survey results, contributing to comprehensive internal and external evaluation reports.
Quality Assurance Supervisor
Involvement Center, Inc
10.2011 - 08.2015
Led successful transition from paper-based charts to electronic health records system, significantly enhancing compliance metrics for client care, productivity, trends, and deficiencies monitoring
Implemented uniform program policies and procedures across multiple facilities, resulting in heightened productivity, improved service quality, and enhanced program efficacy
Executed strategic recovery plan that yielded over $500,000 in funding restoration
Achieved this through departmental restructuring, documentation retrieval, and introduction of internal audit and charting protocols.
Education
Master of Arts - Theological Studies, Biblical Studies
Liberty University
Lynchburg, VA
MBA -
University of Phoenix
Bachelor of Science - Business Administration, Finance
California State University - Los Angeles
Certificate in Research Administration -
University of Southern California
Skills
Operations Management
Diversity Initiatives
Research & Data Analysis
Change Management
Program Compliance
Fiscal Administration
Timeline
Executive Operations Coordinator
University of California, Riverside | Information Technology Solutions
06.2019 - Current
Scholarship and Student Services Manager
University of Southern California | School of Cinematic Arts
04.2017 - 05.2019
Budget/Business Analyst
University of Southern California | Dworak-Peck School of Social Work
06.2016 - 04.2017
Administrative Assistant II
University of Southern California | Dworak-Peck School of Social Work
08.2015 - 06.2016
Quality Assurance Supervisor
Involvement Center, Inc
10.2011 - 08.2015
Master of Arts - Theological Studies, Biblical Studies
Liberty University
MBA -
University of Phoenix
Bachelor of Science - Business Administration, Finance
Competitive Sports Interim Coordinator at University Of California, RiversideCompetitive Sports Interim Coordinator at University Of California, Riverside