Tamela Harris
La Vergne,TN
Summary
Seasoned driver possessing exemplary safety record and in-depth knowledge of DOT regulations. Skilled in navigating long-haul routes, safely loading and unloading cargo. Committed to providing excellent customer service and delivering freight on time.
Overview
9
9
years of professional experience
Work History
Independent Contract Driver
Amazon
08.2014 - Current
- Enhanced customer satisfaction by providing timely and efficient delivery services.
- Maintained vehicle safety and cleanliness, ensuring professional representation of the company at all times.
- Developed strong relationships with clients through consistent reliability and excellent communication skills.
- Increased repeat business by establishing rapport with customers and offering personalized service.
- Managed tight delivery schedules for optimal efficiency, reducing overall expenses and fuel consumption.
- Navigated challenging routes and road conditions to ensure on-time deliveries without compromising safety standards.
- Collaborated closely with dispatchers to provide accurate updates on delivery status, location, and estimated arrival times.
- Leveraged GPS technology to efficiently plan routes, minimizing travel time while maximizing productivity.
- Resolved client issues promptly, demonstrating excellent problem-solving skills and maintaining high levels of customer satisfaction.
- Adhered to local traffic laws and regulations, promoting a safe driving environment for both self and others on the road.
- Performed regular vehicle maintenance checks to avoid breakdowns or delays in service delivery.
- Assisted clients with loading/unloading packages as needed, showcasing strong physical fitness and dedication to customer service excellence.
- Removed and unloaded packages from [Type] trucks for customer deliveries, using extreme care to avoid damage to goods.
- Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Inspected load security and checked for damages.
Education
Bachelor of Science - Health Administration
Tennessee State University
Nashville, TN05.2005
Skills
- Clean Driving Record
- Accurate Record Keeping
- Safe Driving Practices
- Professional Appearance
- Strong Work Ethic
- Team player mindset
- Decision-making abilities
- Organizational skills
Timeline
Independent Contract Driver
Amazon
08.2014 - Current
Bachelor of Science - Health Administration
Tennessee State University
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