Tamela Jackson
KANSAS CITY,MO
Summary
Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments.
Overview
23
23
years of professional experience
Work History
Mail Clerk
Internal Revenue Service, IRS
01.2007 - Current
- Processed and organized incoming mail for distribution to appropriate departments.
- Labeled packages with clear, correct information to reduce mailing errors.
- Tracked outgoing mail to provide accurate customer updates.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Processed and organized incoming mail for distribution to appropriate departments
- Used automated mail processing equipment to sort and collate mail
Secretary
Northeast Middle School
08.2000 - 05.2001
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Scheduled appointments and conducted follow-up calls to clients.
- Created and updated records and files to maintain document compliance.
Education
High School Diploma -
East High School
Kansas City, MO05.1991
Skills
- Package Weighing
- Computer Scanning
- Shipping and Receiving Proficiency
- Team Collaboration
Timeline
Mail Clerk
Internal Revenue Service, IRS
01.2007 - Current
Secretary
Northeast Middle School
08.2000 - 05.2001
High School Diploma -
East High School
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