Tamer Elbana
Kendall Park,NJ
Summary
Dynamic professional with a proven track record at 21st Century Auto Group, excelling in organization and customer relations. Skilled in appointment scheduling and data entry, I enhanced office efficiency and ensured a welcoming environment. Recognized for delivering exceptional service and maintaining high standards in fast-paced settings.
Overview
7
7
years of professional experience
Work History
Receptionist
21st Century Auto Group
07.2023 - Current
- Managed front desk operations, ensuring seamless workflow and efficient visitor processing.
- Coordinated appointment scheduling for management and service departments, optimizing daily operations.
- Facilitated effective communication between departments, enhancing overall office efficiency.
- Performed data entry and filing tasks, maintaining organized and accurate client records.
- Handled call management effectively, routing calls to appropriate personnel and taking accurate messages.
- Ensured reception area maintained professional appearance through regular cleaning and organization.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Assistant Restaurant Manager
Lubranos Pizzeria and Restaurant
01.2019 - 06.2023
- Assisted in daily operations and ensured compliance with health and safety regulations.
- Provide exceptional customer service by greeting guests, handling inquiries, and ensuring a positive dining experience.
- Supported team in implementing customer service initiatives to enhance guest satisfaction.
- Collaborated with management on training new employees in operational procedures.
- Maintained cleanliness and organization of dining areas to promote a welcoming atmosphere.
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
Education
High School Diploma -
South Brunswick Highschool
South Brunswick, NJ05.2022
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Customer/Client relations
- Appointment scheduling
- Greeting and seating clients
- Multi-line telephone operation
Timeline
Receptionist
21st Century Auto Group
07.2023 - Current
Assistant Restaurant Manager
Lubranos Pizzeria and Restaurant
01.2019 - 06.2023
High School Diploma -
South Brunswick Highschool