Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development, inventory control and ordering, accounts receivable, accounts payable, and payroll.
Overview
24
24
years of professional experience
1
1
Certification
Work History
General Manager
Park Place Coney Island 11
Novi, MI
02.2009 - Current
Set clear expectations and created positive working environment for 30 employees.
Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
Orchestrated positive customer experiences by overseeing every area of restaurant operations.
Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
Verified accurate records and sufficient supplies by conducting weekly inventories of food, beverages, glassware and other materials.
Carefully interviewed, selected, trained and supervised staff.
Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
Correctly calculated inventory and ordered appropriate supplies.
Maintained safe working and guest environment to reduce risk of injury and accidents.
Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
Reconciled cash and credit card transactions to maintain accurate records.
Actively participated in ongoing customer service programs to build sales and rapport in community.
General Manager
Minx Enterprises, Inc
Detroit, MI
01.1994 - 06.2004
Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
Set, enforced and optimized internal policies to maintain responsiveness to demands.
Assessed reports to evaluate performance, develop targeted improvements and implement changes.
Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
Verified accurate records and sufficient supplies by conducting weekly inventories of food, beverages, glassware and other materials.
Carefully interviewed, selected, trained and supervised staff.
Purchased adequate quantities of food, beverages, equipment and supplies.
Effectively managed payroll and timekeeping for 50-100 employees, and paperwork for new hires and terminations.
Correctly calculated inventory and ordered appropriate supplies.
Oversaw fifty front and back of house personnel to maintain adequate staffing and minimize overtime.
Enhanced operational efficiency and productivity by managing budgets, accounts and costs