
Detail-oriented professional with a strong background in client services, scheduling, and collaborative partnership development. Experienced in managing complex calendars, coordinating high-volume operations, and resolving client issues with empathy and efficiency. Skilled in culturally sensitive communication, database navigation, and collaborative problem-solving. Proven ability to multitask in dynamic environments while maintaining accuracy and professionalism.
Led constituent services and community outreach, liaising with stakeholders, community leaders, and government officials to advance members' priorities. Supported legislative efforts by translating community needs into policy, and navigating federal grant processes. Managed district office operations, supervised a staff of 8, coordinated training, delegated tasks, and maintained the district calendar.
Developed, executed, and evaluated a comprehensive strategic outreach plan to enhance member's engagement with regional leaders, organizations, and stakeholders. Established productive partnerships and communication networks to deliver federal services and resources. Coordinated the district schedule, staffed visits and meetings, and represented the member at local events and engagements. Collaborated with the legislative team and agency experts to identify opportunities to leverage federal programs, grant initiatives, and services for the community. Provided personalized casework assistance to successfully resolve agency issues.
Managed office operations, delivered constituent services, served as a community liaison, and supported legislative priorities. Drafted correspondence, coordinated events and meetings, maintaining the delegate’s calendar. Collaborated with campaign team on fundraising initiatives and managed office finances, and prepared official campaign finance reports.
Developed AP curricula, implemented instruction, and conducted student assessment for 10th and 12th grade students.
Developed curricula, implemented instruction and conducted ongoing student assessment for 5th grade.