Tamera Hayes
Portsmouth,VA
Summary
Experienced in HRM, HRD, Recruiting, Payroll and more! Please note the gap in my employment from March2021 to June2022 was due to relocating with my family to another state during Covid with school aged children. Authorized to work in the US for any employer
Skilled in fast-paced, collaborative environment, seeking to transition into new field. Developed exceptional interpersonal and organizational skills, with focus on identifying and engaging top talent. Committed to leveraging these transferable skills to bring value to new role.
Overview
27
27
years of professional experience
Work History
Talent Acquisition Specialist
W.L. Gore & Associates, Inc.
09.2022 - 01.2025
- Managed full-cycle recruiting process for multiple roles simultaneously while maintaining high-quality standards in candidate assessment and selection.
- Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
- Developed and maintained strong working relationships with executives, HR team, and hiring managers to foster partnerships that produced consistent results.
- Collaborated with hiring managers to determine job requirements and understand departmental needs.
- Increased quality of hire, collaborating closely with hiring managers to understand departmental needs and culture fit.
- Managed complex candidate negotiations to ensure offers were competitive and met candidate expectations.
- Monitored and analyzed recruitment metrics to identify trends, making data-driven decisions to improve recruitment strategies.
- Acted as brand ambassador to educate candidates on culture, career growth, benefits, and advantages of working for company.
- Provided regular updates on talent acquisition performance metrics to senior leadership, supporting data-driven decision-making and continuous improvement efforts.
- Implemented and partnered with other team members to create and share Wellness Wednesday tips via Teams Channel and email
Human Resources Generalist
Jobs for Delaware Graduates, Inc.
06.2022 - 09.2022
- Accomplished and implemented monthly employee birthday and anniversary posting that was later included in monthly newsletters
- Responsible for full cycle recruiting to obtain teachers throughout the state of Delaware
- Processed Administrative work regarding scheduling interviews with the hiring team
- Conducted reference and background checks
- Managed the employee onboarding process and served as an advisor to hiring managers
- Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decision making.
- Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
Human Resources Manager
Queeny Enterprises
04.2018 - 03.2021
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Implemented new time off accruals and tracked in database
- Responsible for Performance Reviews to include pay increases, and bonuses
- Implemented Managers Committee and helped facilitate meetings and provided resources
- Responsible for full cycle recruiting for various positions to include: Controller, Accountants, Safety Director, Drivers, Warehouse, and others as needed
- Processed bi-weekly payroll for all departments
- Organized and implemented Performance Reviews to include annual and30/60/90 Reviews
- Tracked vacation and sick balances and accruals and updated Employee Handbook
- Collaborated with the President and Vice President weekly to discuss vision and goals of the company and influenced and drove change in the areas of implementing new policies, adding vacation
- Conducted background checks and scheduled drug screenings for candidates
- Processed Worker's Compensation claims and prepared Worker's Compensation Analysis Reports
- Processed benefit administration of health, dental, life, LTD, Flexible Spending Accounts and supplemental AFLAC benefits
- Verified billing for accuracy and processed premium payments in a timely manner
Human Resources Generalist
Divaris Real Estate
03.2015 - 02.2018
- Implemented Sunshine Group
- Recruited candidates for all departments
- Processed two (2) semi- monthly payrolls for all departments
- Conducted phone interviews, reference checks and coordinated background checks
- Created Appointment letters and issued orientation kit paperwork and followed up on signed forms
- Completed Employment Verifications
- Verified and approved monthly insurance invoices and tracked data in Microsoft Excel spreadsheet
- Assisted and helped coordinate annual open enrollment paperwork
- Established relationship with Carriers and Vendors for distribution of materials from carriers, assist with communication to employees and arrange on-site
- Prepared monthly insurance enrollments and terminations and processed monthly billing for each provider
- Processed status changes, enrollments, statements and distributions of Company401(k)Plan
COMPANY PAYABLES STAFF ACCOUNTANT
USI INSURANCE SERVICES
03.2015 - 04.2017
- Reviewed premium amounts payable to carriers and processed payments
- Processed "Account Current" payments on a strict deadline
- Completed Cash Advance Reports
- Processed Premium Financing Contracts
- Processed returned premium checks
- Prepared month end reconciliations for carrier payable and researched any discrepancies
- Reviewed and reconciled carrier statements
- Prepared bank reconciliations
- Assisted insurers in resolving outstanding balances and reconciliations
- Processed and tracked new hire travel and expense enrollment
- Established positive relationships with customers and other staff members.
ACCOUNT RECEIVABLE & COLLECTION COORDINATOR
Beveridge & Diamond, P.C
05.1998 - 01.2012
- Supported company growth by managing multiple tasks in a fast-paced environment, ensuring deadlines were met without sacrificing quality or accuracy.
- Improved collection efficiency by implementing new strategies for tracking and collecting outstanding accounts receivable.
- Monitored and reported on deviations from credit standards
- Supervised Billing Assistant
- Assured timely and accurate invoicing
- Coordinated Icebreaker activities for staff and team meetings
- Managed petty cash making sure all cash receipts were applied properly
- Made recommendations to improve quality of invoicing and collection procedures
- Completed weekly reporting of invoicing totals/aging totals/cash receipts/invoice adjustments
- Supported company growth by managing multiple tasks in a fast-paced environment, ensuring deadlines were met without sacrificing quality or accuracy.
- Improved collection efficiency by implementing new strategies for tracking and collecting outstanding accounts receivable.
Education
Over 30 Master's Hours Completed - Human Resource Development
12.2009
B.A. - Political Science
VIRGINIA STATE UNIVERSITY
Petersburg, VA05.1997
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Miss Virginia State University
01.1997
Skills
- Supervisory
- Applicant tracking systems
- Salary and benefits negotiations
- Data-driven decision making
- Job posting optimization
- Onboarding processes
- Screening resumes
- Candidate sourcing
- Benefits Administration
- Social media recruiting
- Workers' Compensation
- Talent management
- Office Management
- Payroll
- Global recruitment
- Interviewing
- Interviewing techniques
- Building partnerships
- Talent acquisition
- Conflict management
- Recruitment and hiring
- Leadership
- Customer service
- Accounts payable
- Mentoring
Awards
Excellence Wins Award, October2023, Awarded by Placers Staffing
Affiliations
Former PTA Secretary & President
Publications
- InspireU to Be
- Https://www.amazon.com/dp/171983072X/ref=cm_sw_r_cp_api_glt_fabc_QK6GRP1AO4Y61510CJ12
- June2020
- Self help journal for personal growth
Additional Information
- Microsoft Office, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams
- Taleo Applicant Tracking System
- ADP, Paylocity, Paychex
- Concur, SAP
Timeline
Talent Acquisition Specialist
W.L. Gore & Associates, Inc.
09.2022 - 01.2025
Human Resources Generalist
Jobs for Delaware Graduates, Inc.
06.2022 - 09.2022
Human Resources Manager
Queeny Enterprises
04.2018 - 03.2021
Human Resources Generalist
Divaris Real Estate
03.2015 - 02.2018
COMPANY PAYABLES STAFF ACCOUNTANT
USI INSURANCE SERVICES
03.2015 - 04.2017
ACCOUNT RECEIVABLE & COLLECTION COORDINATOR
Beveridge & Diamond, P.C
05.1998 - 01.2012
B.A. - Political Science
VIRGINIA STATE UNIVERSITY
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Miss Virginia State University
Over 30 Master's Hours Completed - Human Resource Development
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