Tame'ra Johnson
Summary
Dedicated representative who is eager to utilize strong problem-solving and communication skills. Computer savvy with a substantial understanding of customer service principles. Coachable and determined to communicate products and services to customers effectively.
Overview
2
2
years of professional experience
Work History
Cashier/Customer Service
Market Street/United Supermarkets
06.2021 - Current
- Greeted customers entering the store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled customer complaints and concerns and escalated them to the direct supervisor for quick resolution.
- Processed credit card, EBT, and gift certificate payments with the electronic computer system.
- Maintained an organized and orderly front end and removed carts, baskets, and debris.
- Mentored new team members on sales software system operation.
- Set up front-end merchandise displays to attract customers and showcase store products.
- Learned duties for various positions and provided backup at critical times.
Education
No Degree - Psychology
Prairie View A & M University
Prairie View, TX05.2026
High School Diploma -
Creekview High School
Carrollton, TX05.2022
Skills
- Adaptable and Flexible
- Active Listening
- Providing Feedback
- Time Management
- Multitasking
- Proactive and Committed
- Problem Solving
- Conflict Resolution
- Critical Thinking
Timeline
Cashier/Customer Service
Market Street/United Supermarkets
06.2021 - Current
No Degree - Psychology
Prairie View A & M University
High School Diploma -
Creekview High School
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