Tamera Lovette
San Antonio,TX
Overview
4
4
years of professional experience
Work History
Amazon Fulfillment Center
Amazon Prime Products
San Antonio , Texas
10.2023 - 12.2024
- Received, sorted and processed incoming orders in a timely manner.
- Inspected items for damages prior to shipment.
- Loaded and unloaded pallets with the use of a forklift.
- Reported any discrepancies between orders and shipments to supervisors.
- Packed items into boxes according to customer requirements.
Beckmann
Adult center
Cincinnati, Ohio
11.2021 - 10.2022
Customer Service Representative
La Rosa pizza company
Cincinnati, Ohio
01.2021 - 10.2021
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Developed strong relationships with customers by providing personalized assistance and support.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Answered inbound calls, chats and emails to facilitate customer service.
- Developed strong customer relationships to encourage repeat business.
Education
High School Diploma -
Northwest High School
Cincinnati, OH05-2022
Skills
- Leadership
- [Type] Software Proficiency
- Flexible and Adaptable
- Task Prioritization
- Good Telephone Etiquette
- Excellent Communication
- Supervision and leadership
- Calm Under Pressure
- Written Communication
- Training & Development
- Verbal Communication
Timeline
Amazon Fulfillment Center
Amazon Prime Products
10.2023 - 12.2024
Beckmann
Adult center
11.2021 - 10.2022
Customer Service Representative
La Rosa pizza company
01.2021 - 10.2021
High School Diploma -
Northwest High School