Overview
Work History
Education
Skills
Timeline
Generic

Tamera Lovette

San Antonio,TX

Overview

4
4
years of professional experience

Work History

Amazon Fulfillment Center

Amazon Prime Products
San Antonio , Texas
10.2023 - 12.2024
  • Received, sorted and processed incoming orders in a timely manner.
  • Inspected items for damages prior to shipment.
  • Loaded and unloaded pallets with the use of a forklift.
  • Reported any discrepancies between orders and shipments to supervisors.
  • Packed items into boxes according to customer requirements.

Beckmann

Adult center
Cincinnati, Ohio
11.2021 - 10.2022

Customer Service Representative

La Rosa pizza company
Cincinnati, Ohio
01.2021 - 10.2021
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Developed strong customer relationships to encourage repeat business.

Education

High School Diploma -

Northwest High School
Cincinnati, OH
05-2022

Skills

  • Leadership
  • [Type] Software Proficiency
  • Flexible and Adaptable
  • Task Prioritization
  • Good Telephone Etiquette
  • Excellent Communication
  • Supervision and leadership
  • Calm Under Pressure
  • Written Communication
  • Training & Development
  • Verbal Communication

Timeline

Amazon Fulfillment Center

Amazon Prime Products
10.2023 - 12.2024

Beckmann

Adult center
11.2021 - 10.2022

Customer Service Representative

La Rosa pizza company
01.2021 - 10.2021

High School Diploma -

Northwest High School
Tamera Lovette