Summary
Overview
Work History
Education
Skills
Work Availability
Software
Timeline
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Tamera Martin

Accounting Clerk
Silver Springs,NV

Summary

Dynamic and results-driven professional with a proven track record at Tesla, excelling in quality assurance and production support. Demonstrated exceptional hand-eye coordination and efficient multitasking, consistently exceeding performance goals while fostering a collaborative team environment. Committed to optimizing workflows and maintaining high standards of safety and quality in all operations.

Well-qualified financial systems leader offering demonstrated skill and success in managing internal accounting processes, improving controls and strengthening systems for optimal performance. Proficient in all aspects of accounting, including accounts payable and receivable, budget administration and payroll. Gifted in building and leading solid teams to handle high-volume operations with consistency, accuracy and full compliance with regulatory requirements.

Overview

19
19
years of professional experience

Work History

Production Associate

Tesla
08.2024 - Current
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
  • Organized work to meet demanding production goals.
  • Participated in training sessions to enhance skills and knowledge.
  • Assist with special projects given to me by my supervisor and/or lead
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Exceeded performance goals, consistently completing assigned tasks ahead of schedule without compromising on quality or safety standards.
  • Boosted team morale, fostering a collaborative work environment through open communication and consistent feedback.
  • Ensured adherence to industry standards, maintaining accurate documentation for compliance audits and certifications.
  • Maintained organized work area by cleaning and removing hazards.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Collaborated with other departments to optimize production workflows.

Cashier Team Lead/Assistant Store Manager/Store Manager

Dollar Gerneral
03.2019 - 03.2024
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
  • Developed strong relationships with repeat customers through friendly service interactions.
  • Trained team members on cash register operation and cash handling.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
  • Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Operated POS cash register and equipment to collect payments.
  • Increased customer loyalty and retention.
  • Assisted customers in locating products, providing knowledgeable recommendations based on their needs.
  • Assisted with merchandising tasks as needed to maintain store appearance standards and promote product visibility.
  • Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
  • Provided backup support during high traffic periods by stepping into cashier roles when necessary.
  • Contributed to a positive work environment by proactively addressing conflicts among team members.
  • Scheduled breaks for team members, promoting a fair work environment while maximizing coverage during peak hours.
  • Monitored areas for security issues and safety hazards.
  • Streamlined cashier operations for improved productivity and reduced wait times.
  • Ensured compliance with company policies regarding returns, exchanges, and check acceptance procedures.
  • Conducted regular audits of register funds to minimize potential losses due to theft or error.
  • Promoted store loyalty programs to increase repeat business and bolster customer relations.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Processed refunds and exchanges in accordance with company policy.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Used POS system to enter orders, process payments and issue receipts.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Learned duties for various positions and provided backup at key times.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Set up new sales displays each week with fresh merchandise.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Created and maintained safe and secure work environments for employees.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Analyzed customer feedback and implemented strategies to improve customer experience.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Increased employee retention, training staff in effective customer service techniques and product knowledge.
  • Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
  • Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
  • Developed and maintained strong relationships with vendors to facilitate timely product delivery.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Interacted well with customers to build connections and nurture relationships.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Reported issues to higher management with great detail.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Approved regular payroll submissions for employees.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Supervised guests at front counter, answering questions regarding products.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Managed inventory levels to minimize waste and ensure product availability, supporting customer satisfaction and sales efficiency.
  • Analyzed sales data to identify trends and adjust inventory accordingly, preventing stockouts of popular items.

Accounting Clerk

Accountemps/Robert Half
07.2016 - 05.2018
  • Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
  • Maintained accounting records utilizing in-house and client systems.
  • Input high volume of monthly invoices with consistent accuracy.
  • Facilitated timely month-end closing activities by completing accurate journal entries and account adjustments.
  • Managed accounts payable and receivables and payroll.
  • Assisted in payroll processing tasks such as timesheet validation, overtime calculation, benefits administration, and tax deductions.
  • Provided exceptional customer service when addressing client inquiries related to invoices, payments, or account balances.
  • Collaborated with other accounting clerks to maintain a cohesive and supportive work environment, fostering knowledge sharing and continuous improvement efforts.
  • Supported audit preparations through meticulous documentation review and prompt response to auditor inquiries.
  • Enhanced financial reporting accuracy by conducting thorough account reconciliations and resolving discrepancies promptly.
  • Identified and resolved internal accounting variances, promoting data accuracy.
  • Demonstrated adaptability by learning new software tools and accounting practices, ensuring continued professional development and growth.
  • Assisted in annual budget preparation, ensuring accurate data entry and analysis for informed decisionmaking.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Matched purchase orders with invoices and recorded necessary information.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
  • Generated invoices upon receipt of billing information and tracked collection progress.
  • Supported management by processing invoices and documents with consistent on-time delivery.
  • Input financial data and produced reports using Peachtree and QuickBooks
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Entered figures using 10-key calculator to compute data quickly.
  • Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
  • Maintained account accuracy by reviewing and reconciling checks monthly.
  • Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
  • Managed complex problem-solving for upper management in order to complete projects on-time and within budget.

Cashier, Customer Service Rep. and Supervisor

Walmart
02.2012 - 02.2016
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Developed rapport and fostered brand loyalty by offering personalized service.
  • Improved efficiency, organized checkout area for optimal workflow.
  • Reduced processing errors by meticulously following transaction procedures.
  • Enhanced customer service experience by efficiently processing purchases and returns.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Enhanced shopping experience, provided product information and location assistance.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.

Accounting Clerk

Accountemps
02.2010 - 02.2012
  • Improved cash flow management with diligent monitoring of incoming payments and timely collections followups.
  • Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
  • Gathered, evaluated and summarized account data in detailed financial reports.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
  • Maintained accounting records utilizing in-house and client systems.
  • Input high volume of monthly invoices with consistent accuracy.
  • Managed accounts payable and receivables and payroll.
  • Assisted in payroll processing tasks such as timesheet validation, overtime calculation, benefits administration, and tax deductions.
  • Enhanced financial reporting accuracy by conducting thorough account reconciliations and resolving discrepancies promptly.
  • Identified and resolved internal accounting variances, promoting data accuracy.
  • Demonstrated adaptability by learning new software tools and accounting practices, ensuring continued professional development and growth.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Matched purchase orders with invoices and recorded necessary information.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
  • Generated invoices upon receipt of billing information and tracked collection progress.

Accounts Payable Clerk

Fairbanks Enterprises
02.2007 - 10.2008
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.
  • Prepared vendor invoices and processed incoming payments.
  • Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
  • Maintained good working relationships with vendors and resolved disputes.
  • Collaborated with other departments to resolve discrepancies in invoices or purchase orders, promoting smooth business operations.
  • Improved vendor relationships through diligent communication and prompt issue resolution.
  • Demonstrated adaptability during peak workload periods while maintaining high-quality results and meeting tight deadlines.
  • Reduced late payment penalties by closely monitoring due dates and managing timely payments.
  • Maintained high level of data integrity by consistently updating vendor information in the system accurately.
  • Streamlined invoice processing by implementing efficient filing and tracking systems.
  • Reviewed employee expense reports against company policies, safeguarding corporate funds from misuse.
  • Aided audit preparation efforts by maintaining organized records and promptly addressing auditor inquiries.
  • Increased accuracy in expense reporting by thoroughly reviewing submitted claims and verifying supporting documentation.
  • Maintained accurate financial records, contributing to successful audits by organizing and filing all accounts payable documents.
  • Reduced processing errors, implemented double-check system for all outgoing payments.
  • Enhanced efficiency in invoice processing by meticulously reviewing and matching invoices with purchase orders and receipts.
  • Optimized cash flow management with strategic scheduling of payments to vendors.
  • Improved relationships with suppliers by resolving discrepancies in billing and payments promptly.
  • Reached out to vendors and customers to verify information and follow up on client issues.
  • Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
  • Matched purchase orders with invoices and recorded necessary information for seven entities

Education

Associate of Applied Science - Accounting

Heald College
CA
07-1994

Skills

  • Efficient multitasking
  • Packaging and labeling
  • Production support
  • Computer skills
  • Quality assurance
  • Hand-eye coordination
  • Product inspection
  • Quality control
  • Machine operation
  • Workflow optimization
  • Production logging
  • Parts replacement
  • Records administration

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Peachtree

Microsoft Office

Quick Books

Work Type

Full Time

Work Location

On-SiteHybridRemote

Timeline

Production Associate

Tesla
08.2024 - Current

Cashier Team Lead/Assistant Store Manager/Store Manager

Dollar Gerneral
03.2019 - 03.2024

Accounting Clerk

Accountemps/Robert Half
07.2016 - 05.2018

Cashier, Customer Service Rep. and Supervisor

Walmart
02.2012 - 02.2016

Accounting Clerk

Accountemps
02.2010 - 02.2012

Accounts Payable Clerk

Fairbanks Enterprises
02.2007 - 10.2008

Associate of Applied Science - Accounting

Heald College

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