TAMERA MCCRAY

Experienced Customer Service Manager with 10+ years progressive experience, seeking to leverage on practical customer service knowledge, leadership skills, and exceptional client relationship skills developed from experience. I have excellent communication skills and proficiency in MS Office tools. #ReadyToWork Skills - The ability to communicate at all levels of the customer; From an executive audience as well as the ability to talk in detail on a tactical level. -Detail orientation, strong analytical skills, and strong process orientation and analysis skills -Familiarity and understanding of Commercial Cards financial industry preferred. - Proven ability to make sound business decisions. -Strong performance management abilities. -Strong staff development skills and leadership ability. Ability to lead a high performance customer focused team -Interpersonal skills and ability to work well in a team environment collaborating across diverse groups. -Focused and detailed- oriented. -Ergonomics and safety training. -Exceptional time management. -Excellent written and oral communication. -Dependability, reliability and punctuality are critical as well as maintaining a positive and professional attitude at all time