Have extensive management background, 15+ years hospitality, excellent customer service, organized, fast learner, team player. Excellent problem solving skills, marketing skills, enjoys people
Overview
16
16
years of professional experience
Work History
Animal Sitter & Animal Care
Self employed
Taos
02.2010 - Current
Provided companionship to pets while their owners were away from home
Administered medications and treatments as prescribed by veterinarians.
Assistance with pet care needs
Advice and support animal care
General maintenance, nail trims, ear clean, gland expressions
Developed positive relationships with clients through excellent customer service skills.
Walked and exercised dogs during owner absences.
Instructed pet owners on proper techniques for feeding, grooming, bathing, exercising and disciplining their animals.
Dog Daycare Attendant
Unleashed Grooming
El Prado
09.2022 - 11.2024
Maintained professional working relationships with co-workers by communicating effectively.
Assisted with grooming tasks such as bathing, brushing, and nail trimming.
Reviewed pet records from daily visits and appointments, entering important data into system.
Restaurant Hostess
Medley restaurant
El Prado
02.2021 - 07.2022
Informed kitchen staff of any special orders or dietary restrictions.
Helped service staff handle demand by distributing food and beverages.
Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Coordinated dining room staff workflow to foster prompt and courteous service.
Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
Collected reservation information and communicated updates to guests via mobile device or in-person.
Utilized POS system to total meal costs and add taxes for final bill calculation.
Greeted guests and sat customers at tables or in waiting areas.
Took beverage orders and served drinks during peak meal times.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.