Tamera Wyant
Forest City
Summary
Thrives on learning new skills quickly and approaches daily challenges with flexibility and openness to changing needs. Superior work ethic with excellent communication, multitasking and prioritization skills.
Overview
12
12
years of professional experience
1996
1996
years of post-secondary education
Work History
Contract Worker
Instacart
Euless
02.2021 - Current
- Satisfied customers with quick, accurate service under tight deadlines.
- Completed pickup and shopping orders for customers within local area.
- Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers, and increasingly high tips.
Contract Worker
Uber And Lyft
Euless
02.2021 - Current
- Provided excellent customer service to riders during trips.
- Ensured vehicle cleanliness and maintenance for optimal performance.
- Navigated routes efficiently using GPS and mapping applications.
Patient Ambassador
HHS
Columbia
07.2020 - 11.2020
- Discussed menu options with guests, took orders and provided kitchen with special dietary information.
- Prepared nutritious meals following dietary guidelines and resident preferences.
- Maintained cleanliness and organization of kitchen and food storage areas.
Customer Service Representative
Robertson Optical Lab
Columbia
06.2019 - 02.2020
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Oversaw warranty counseling process to manage expense controls.
Cashier
Palmetto State Armory
Columbia
04.2017 - 05.2018
- Maintained knowledge of firearms and accessories for informed customer assistance.
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Team Leader
Ups Store
Columbia
09.2014 - 01.2016
- Oversaw customer order processing and ensured accuracy of shipments.
- Resolved customer inquiries and complaints with effective communication strategies.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
General Education Diploma
Albert Lea, MNSkills
- Order processing
- Customer satisfaction
- Route navigation
- Cash handling
- Problem solving
- Time management
- Attention to detail
- Customer service
- Safety and compliance
- Equipment troubleshooting
- Multitasking capacity
- Teamwork
- Continuous improvement
- Office management software
- Confidentiality understanding
- Scanning and copying
- Mail handling
- Document editing
Timeline
Contract Worker
Instacart
02.2021 - Current
Contract Worker
Uber And Lyft
02.2021 - Current
Patient Ambassador
HHS
07.2020 - 11.2020
Customer Service Representative
Robertson Optical Lab
06.2019 - 02.2020
Cashier
Palmetto State Armory
04.2017 - 05.2018
Team Leader
Ups Store
09.2014 - 01.2016
General Education Diploma