Dynamic mental health professional with extensive experience at Telecare CONREP FACT Program, adept in motivational interviewing and conflict de-escalation. Proven track record in developing tailored care plans and facilitating community reintegration, ensuring compliance with HIPAA standards while fostering therapeutic relationships to enhance client outcomes.
Overview
15
15
years of professional experience
Work History
Forensic case management
Telecare CONREP FACT Program
San Diego, CA
05.2025 - Current
Coordinated client assessments and developed tailored care plans to address individual needs.
Maintained accurate case documentation to ensure compliance with legal standards.
Assessed risk factors for each case to formulate effective safety plans.
Facilitated group meetings on mental health, substance abuse prevention, and community reintegration.
Linked clients with partners, including hospitals and treatment programs, to coordinate essential services.
Conducted weekly room searches to ensure safety and compliance.
Regional Lead Housing Specialist/ Peer support specialist/ Case management
Alpha Project TPSS
San Diego, CA
07.2022 - 05.2023
Established realistic client goals, managing competing deadlines for multiple clients.
Advocated for individuals with severe mental illness facing housing challenges.
Supported clients in protecting tenancy rights and intervened during emergencies.
Trained staff on standard work processes and role-specific skills.
Coached team members to foster positive attitudes and behaviors.
Resolved daily operational challenges while prioritizing workflow to achieve objectives.
Assisted colleagues in applying policies and procedures effectively.
Facilitated team meetings to evaluate progress and ensure project deadlines are met.