Tamerah Lee
Huntley,MT
Summary
Proven team collaborator and adept problem-solver, I enhanced customer satisfaction and streamlined operations at USPS through meticulous mail handling and effective communication. Leveraging skills in deadline management and retail sales, I consistently met targets and fostered positive environments across roles, including a pivotal position at SCL Healthcare, where patient trust and care efficiency were significantly improved.
Overview
5
5
years of professional experience
Work History
PSE Clerk
USPS
09.2023 - Current
- Maintained accurate records of mail volume processed, ensuring streamlined operations and timely delivery.
- Upheld a professional demeanor when interacting with customers, coworkers, and supervisors to maintain a positive work environment.
- Enhanced customer satisfaction by efficiently sorting, routing, and distributing mail to appropriate destinations.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Medical Assistant
SCL Healthcare
10.2022 - 08.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
RCA
USPS
05.2021 - 08.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Paid attention to detail while completing assignments.
Barista
Casablanca
09.2019 - 05.2021
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Education
High School Diploma -
Huntley Project High School
Worden, MT05.2021
Skills
- Deadline Management
- Adherence to Policies
- Problem-solving skills
- Team Collaboration
- Retail Sales
Timeline
PSE Clerk
USPS
09.2023 - Current
Medical Assistant
SCL Healthcare
10.2022 - 08.2023
RCA
USPS
05.2021 - 08.2022
Barista
Casablanca
09.2019 - 05.2021
High School Diploma -
Huntley Project High School
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