I would contact the clients, by telephone or a home visit which was required four times a year per client. I had 450 clients. I would fill out the appropriate paperwork to keep them enrolled in the program, asking the qualifying questions about what they could still do for themselves. I would encode all information into the data program called GetCare.
Overview
30
30
years of professional experience
Work History
Reassessment Manager
Seniors First, Meals on Wheels
Auburn, CA
08.2023 - 07.2024
Demonstrated strong organizational and time management skills while managing multiple projects.
Strengthened communication skills through regular interactions with others.
Adaptable and proficient in learning new concepts quickly and efficiently.
Proven ability to learn quickly and adapt to new situations.
Skilled at working independently and collaboratively in a team environment.
Excellent communication skills, both verbal and written.
Managed time efficiently in order to complete all tasks within deadlines.
Proved successful working within tight deadlines and a fast-paced environment.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Learned and adapted quickly to new technology and software applications.
Developed and maintained courteous and effective working relationships.
Administrative Officer
FWS, Stone Lakes Wildlife Refuge,
07.2018 - 09.2022
Analyzed and prepared Budget Execution Models to monitor program performance
Collected and consolidated data on obligations, expenditures, and accounts payable
Supported expense monitoring and account management.
Refuge FPPS system for hiring, transfer, and retirement.
Ensured accurate travel authorization processing, including correct coding and error correction of all costs.
Enhanced financial operations through thorough verification and attachment of receipts to travel vouchers, ensuring precise record-keeping.
Utilized software such as Word, Access, PowerPoint, and Excel for researching and analyzing complex problems
Assisted Ruby Lakes and Sonny Bono, Salt and Sea's new AOs in acquiring skills for payment processing, FBMS navigation, PPR completion, RDS utilization as well as Collections processing. Currently providing ongoing support through phone correspondence, email communication, and team meetings.
Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
Updated reports, managed accounts, and generated reports for the Ry database.
Enhanced overall office productivity through effective staff management and coordination of daily tasks.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Managed sensitive data securely by establishing strict access controls and implementing proper storage protocols.
Contributed to successful projects by providing essential administrative support and resource management.
Improved communication within the organization through regular updates on policies, procedures, and key events.
Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
Created, prepared, and delivered reports to various departments.
Boosted employee morale by addressing concerns promptly and fostering a positive work environment.
Cultivated strong professional relationships with external stakeholders such as clients, suppliers, partners, or regulatory bodies.
Promoted a culture of continuous improvement by regularly reviewing current practices and identifying opportunities for enhancement.
Assisted in achieving company objectives through active participation in strategic planning sessions and goal-setting initiatives.
Ensured compliance with industry regulations by maintaining up-to-date knowledge of requirements and monitoring adherence to guidelines.
Streamlined office processes by implementing efficient administrative systems and procedures.
Provided exceptional support to the executive team by managing schedules, coordinating travel plans, and organizing meetings.
Reduced expenses by negotiating with vendors for cost-effective supply contracts and services.
Facilitated cross-functional collaboration by acting as a liaison between departments for task coordination and information sharing.
Answered multiple phone systems, routing calls, delivering messages to staff, and greeting visitors.
Maintained inventory of office supplies and placed orders.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Budget Analyst
BIA-Wildland Fire
05.2017 - 07.2018
Analyzed and managed budgets for the organization.
I am responsible for the following: Preparing a Budget Execution Model (BEM) for each Wildland Fire Program
Gathered and summarized data from obligations, expenditures, and accounts payable
Reconciled monthly expenses in the BEM to maintain program budgets
Ensured accurate transfers between accounts using Excel spreadsheets
Ensured accurate reprogramming by preparing and encoding it into FBMS
Assisted The Budget Office with budget management after the retirement of the budget Technician in May 2013. Performed day-to-day control and management of the organization's budget and funding requirements.
Assisted the Budget Officer as the primary point of contact for day-to-day budget/financial issues
I played a key role in supporting the Budget Officer by participating in budget formulation activities such as reviewing and preparing budget estimates and financial plans.
Contributed to the execution of budgetary functions by providing support to the Budget Officer, and overseeing obligations and expenditure records for accurate financial tracking.
Offered expertise in budgeting advice, assistance, and guidance while performing analyses, reviews, and special studies on related information.
Utilized the Financial and Business Management System automated system(s) and computer-generated products for successful completion of budgeting/funding tasks
Processed financial documents by entering data into the Bureau's computerized accounting systems Federal Financial System Information (FFSI) Daily as a Regional Accounting Technician. Utilized BlueZone to log in to FFSI.
Examined FFIS SUSF for potential declined transactions involving insufficient funds in accounts, travel vouchers, and payments.
Performed regular printing of vendor tables and ensured accurate verification of payments by recording VE numbers and closed dates on payment log sheets.
Applied research skills to analyze payment data in FFSI using various tables
Enhanced efficiency of voucher header inquiries, vendor document cross-references, and treasury schedule control line inquiries.
Managed retrieval of canceled checks from the Treasury
Provided comprehensive instruction to a newly hired Accounting Technician on FFSI usage
Daily checks performed to ensure accurate encoding
Efficiently modified accounting strings from negative accounts to ones with available funds
Performed regular checks on PCOR to rectify any errors in accounting strings.
Facilitated processing of an award and reimbursement of employee fitness program
Aided in modifying accounting strings on charge cards leading to accurate categorization of unexpected charges into appropriate accounts and job codes.
Managed post-check payment updates by processing NX documents for accounting changes
Trained co-workers on FFSI.Travel, ensuring an accurate and thorough understanding of the system
Assisted with travel vouchers, ensuring all necessary receipts were attached.
Achieved correct calculation in M&IE total
Monitored FFIS for voucher payment updates to ensure timely payments
Performed thorough analysis of accounting lines, identifying discrepancies between claimed and reimbursed amounts, and referenced the Federal Travel Regulation to ensure compliance with travel expense policy (TDY).
Conducted comprehensive research on related documents with statutory authority, regulations, policies, and procedures.
Analyzed and reviewed conflicting issues and provided findings to the Budget Officer.
Managed and improved efficiency for charge card program as A/OPC
Trained personnel on card usage and purchasing regulations
Managed and coordinated records for the Wildland Fire Program
Maintained files and prepared reports as part of daily responsibilities.
Facilitated cross-department communication to ensure a consistent understanding of budgetary goals and constraints.
Facilitated cross-department communication to ensure a consistent understanding of budgetary goals and constraints.
Identified and monitored budget expenses for accuracy and signs of fraud.
Accounting Technician
Bureau of Indian Affairs (BIA)
04.2004 - 05.2017
Processed documents with financial data into the Bureau’s computerized accounting systems Financial and Business Management System (FBMS) daily.
Successfully allocated and transferred funds utilizing the program via the FBMS workbench
Proficient in operating multiple financial systems, including the Federal Financial System (FFS) and the Financial and Business Management System (FBMS).
Utilized the system to efficiently complete assigned tasks and fulfill responsibilities as an Account Technician.
Managed all obligations, corrected entries, and processed payments for the Pacific Regional Office and the Four Agencies.
Determined specific payments/expenditures through comprehensive problem investigation
Collaborated with Budget staff to maintain a Spreadsheet for tracking and reconciling balances through budget transfers
Successfully monitored and tracked obligations, effectively allocating funds to their respective program accounts.
Provided recommendations for achieving balance in all accounts
Oversaw entry process for account adjustments and corrections
Assigned responsibility for identifying and resolving errors/problems
Employed FFS methodology to evaluate data extracted from numerous system tables like GLDB, OARC, ALCT, SALT, and JVLT to identify targeted expenditures summarize my findings and recommendations for correction,
Make all required correction entries in FFS after completing the necessary preparation and obtaining signatures on appropriate documentation
Streamlined operations through the implementation of the Financial and Business Management System in October 2012
Responsible for compiling and presenting monthly finance & budget status reports for the Regional Office
Provided Managers with comprehensive reports on Undelivered Orders, Monthly Transactions, Payroll Details, Reimbursable, and Budget.
Ensured efficient management of all accounts receivable program
Ensured accurate posting of transactions to designated accounts using the FBMS system
Trained personnel on GOVTRIP and CONCOUR programs.
Conducted training sessions on FFSI.Travel for team members, facilitating an accurate and thorough grasp of the system.
Managed travel vouchers and ensured proper attachment of necessary receipts for accurate record-keeping.
Managed travel vouchers and ensured proper attachment of necessary receipts for accurate record-keeping.
Collected and consolidated data on obligations, expenditures, and accounts payable
Managed program budgets by regularly reconciling and maintaining expenses in the BEM
Maintained accuracy in account transfers by utilizing Excel spreadsheets
Utilized software such as Word, Access, PowerPoint, Excel, Quicktime, CONCUR, FBMS, and search engines for researching and analyzing complex problems. Findings were provided to the Budget Officer daily.
Managed and enhanced the efficiency charge card program as A/OPC
Provided instruction on the rules governing charge card usage
Maintained adherence to FBMS and Prompt Payment Act guidelines by promptly obligating expenses and processing invoices.
Enhanced financial accuracy by diligently reconciling accounts, identifying discrepancies, and resolving issues promptly.
Reduced errors in financial reporting through meticulous attention to detail and thorough review of financial statements.
Education
States High school diploma -
Del Oro High
Loomis, CA
6.1981
Skills
Payroll and budgeting
Account Reconciliation
Administrative Support
Data Entry
Verbal Communication
Deadline-oriented
Strong Problem Solver
Microsoft Office Suite
Multi-Line Telephone System
Employee timesheet processing
Timeline
Reassessment Manager
Seniors First, Meals on Wheels
08.2023 - 07.2024
Administrative Officer
FWS, Stone Lakes Wildlife Refuge,
07.2018 - 09.2022
Budget Analyst
BIA-Wildland Fire
05.2017 - 07.2018
Accounting Technician
Bureau of Indian Affairs (BIA)
04.2004 - 05.2017
States High school diploma -
Del Oro High
Similar Profiles
Alejandra BartlettAlejandra Bartlett
Volunteer Coordinator & Special Projects Manager at Seniors First - Meals On WheelsVolunteer Coordinator & Special Projects Manager at Seniors First - Meals On Wheels