Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Tamerara Logan

Reidsville,NC

Summary

Flexible and adaptable individual with experience in Customer Service, Data Entry, and Management. I am currently seeking an opportunity to join an organization where I can demonstrate my skills, experience and commitment to company excellence.

Overview

14
14
years of professional experience

Work History

Medical Rep

Alliance Urology
12.2022 - Current
  • Answer phone calls
  • Do paperwork for ingoing, outgoing medical records and PT referrals
  • Schedule Appointments
  • Complete task for doctors then calls patients and schedule if needed
  • Scan in insurance cards and make sure they are active
  • Pull UHC, Medicaid and BCBS insurance cards for status
  • Work between Allscripts/ UroChart to check-in and check-out patients and do scheduling
  • Established strong relationships with healthcare professionals, resulting in increased trust and credibility for the organization.
  • Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.

Pharmacy Helpdesk

United HealthCare (OptumRx)
09.2019 - 12.2022
  • Answered Phone Calls
  • Handled Insurance, pharmacy and medication questions
  • Spoke with Patients, Doctors and Pharmacy
  • Did benefit calls
  • Explained Insurances and medication benefits
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.

Accounts Receivable Specialist

Lab Corp
05.2017 - 01.2019


  • process account receivable payments by means of data entry
  • Maintaining department standards and quality expectations.
  • Preforming EOB’s
  • Preforming account adjustments as needed
  • Answer clients’ billing questions
  • Periodically audit ledgers to ensure accuracy of billing addresses and invoice numbers
  • Keep management informed of any specific issues
  • Supported month-end closing activities by reconciling accounts, preparing reports, and analyzing trends in account performance.
  • Reduced outstanding accounts receivable balances by diligently following up on overdue payments.

Sales Manager

Boost Mobile
06.2015 - 05.2017


  • Facilitate retail sales of cellular phones and wireless services to the general public while demonstrating outstanding customer service
  • Develop and monitor action plans for the accomplishment of daily/month sales goals
  • Strong interpersonal, verbal, and communication skills; ability to build relationships and adapt to a diverse customer base
  • Handling customer payments
  • Preforming store open and close task
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.

Cashier

Walmart Supercenter
06.2015 - 02.2017


  • Make total and also itemize products purchased
  • Record departments and prices of items, and also record both taxable and nontaxable items
  • Operate cash register
  • Record changes in price using special sales bulletins and price sheets as references
  • Redeem coupons to discount purchases
  • Receive payment from customers via charge payment, check or cash
  • Provide change on items sold to cash customers
  • Operate authorization systems for credit card and record the number on driver’s license to verify credit acceptance
  • Count cash received at the start and end of work shift to balance cash drawer
  • Ensure clean and safe working environment and report to superior any challenge unable to handle in the course of work
  • Eden NC
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Customer Service Representative

Conduent (Verizon Wireless)
03.2013 - 06.2015


  • Diligently learn all Verizon products and promotions and ensures your knowledge of these programs is current
  • Inspire customers to buy
  • Prepare sales contracts and accept and process payments from customers
  • Answer customers’ queries or concerns
  • Provide advice to customers regarding all Verizon products and services
  • Advises customers on utilization and care of merchandise and products.
  • Maintain sales records for inventory control
  • McLeansville, NC
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Cashier

Libby Hills
11.2011 - 06.2014


  • Worked front counter, drive-through
  • Took orders
  • Balanced register at the end of the night
  • Fix orders if they were incorrect
  • Stocked front end and cleaned
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.

Education

Associate degree - Medical Billing and Coding

Phoenix University
01.2022

High School Diploma -

Reidsville High School
Reidsville, NC
06-2014

Skills

  • Strong Leadership
  • Cheerful and energetic
  • MS Office proficient
  • Effective team player
  • Dependable and reliable
  • Organized
  • Positive attitude
  • Relationship building
  • Problem-solving
  • Sales presentations

Awards

  • First chair Award (9th, and 10th grade)
  • Citizenship Award (9th, 10th, 11th, and 12th grades)
  • Most Outstanding Upperclassmen (12th grade)
  • Friendliest Girl (12th grade)

Timeline

Medical Rep

Alliance Urology
12.2022 - Current

Pharmacy Helpdesk

United HealthCare (OptumRx)
09.2019 - 12.2022

Accounts Receivable Specialist

Lab Corp
05.2017 - 01.2019

Sales Manager

Boost Mobile
06.2015 - 05.2017

Cashier

Walmart Supercenter
06.2015 - 02.2017

Customer Service Representative

Conduent (Verizon Wireless)
03.2013 - 06.2015

Cashier

Libby Hills
11.2011 - 06.2014

Associate degree - Medical Billing and Coding

Phoenix University

High School Diploma -

Reidsville High School

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