Summary
Overview
Work History
Education
Skills
Timeline
Generic
Tameria Johnson

Tameria Johnson

Ocala,FL

Summary

Results-oriented professional with a strong background in leadership, customer service, and team collaboration. Proven track record of exceeding sales targets and providing exceptional customer service at Finish Line, efficiently addressing customer inquiries enhancing satisfaction as a Customer Service Representative at Sitel Call Center. Possesses excellent communication and problem-solving skills. Eager to bring a diverse skill set and a passion for excellence to any afforded job opportunity.

Overview

5
5
years of professional experience

Work History

Graduate Program Assistant

University of Florida, Gainesville
Gainesville, FL
08.2022 - Current
  • Collaborated with coaching staff on strategic decisions, showcasing my ability to work within a team and contribute to collective goals.
  • Assisted the Head Coach and Assistant Coach in various tasks, demonstrating adaptability and a proactive approach to supporting team objectives.
  • Created videos and content for the recruitment of aspiring players and staff. Resulting refinement of my communication and presentation skills, essential for a sales role.
  • Engaged in strategic projects management including analytical report requiring research and time, directly transferable to sales strategy development.

STUDENT-ATHLETE

University Of Delaware
Newark, DE
08.2020 - 05.2022
  • Demonstrated the ability to perform under pressure as a student-athlete, showcasing resilience, goal-oriented mindset, and commitment to achieving targets.
  • Engaged in rigorous training 30+ hours , showcasing discipline, dedication, and a strong work ethic, qualities transferable to achieving sales targets.

SO YOU WANT TO BE A COACH PROGRAM

(WBCA, WECOACH)
Dallas, TX
03.2022 - 03.2022
  • Nominated and selected to participate in a highly competitive coaching program during the WBCA Convention/Women's Final Four, show casing my superior performance within a dynamic field.
  • Increased understanding and awareness of core competencies vital for success in coaching, demonstrating a commitment to continuous learning and personal development, essential qualities for a leadership program.

Customer Service Representative

Sitel Call Center
Ocala, FL
06.2020 - 08.2021

Managed customer inquiries and provided solutions, showcasing strong communication and problem-solving skills.

  • Effective Communication: Responded to customer inquiries through phone and email, ensuring clear and concise communication to address concerns and provide solutions.
  • Problem Solving: Demonstrated effective problem-solving skills by resolving customer issues promptly and efficiently, contributing to high customer satisfaction levels.

Sales Associate

Finish Line
Gainesville, FL
06.2019 - 10.2020

Provided exceptional customer service and contributed to the overall success of the retail team.

  • Customer Relationship Building: Established and maintained positive relationships with customers, enhancing the overall shopping experience and fostering brand loyalty.
  • Sales Achievement: Consistently met or exceeded sales targets through effective communication and product knowledge, showcasing strong sales and negotiation skills.
  • Team Collaboration: Collaborated with team members to achieve collective sales goals, demonstrating teamwork and effective communication within a dynamic retail environment.

Education

M.ED - Special of Education

University of Florida
Gainesville, FL
05-2024

Bachelor of Arts - Sociology

University of Delaware
Newark, DE
05-2022

Skills

  • Communication
  • Public Speaking
  • Customer Service
  • Leadership
  • Network/Relationship Building
  • Interpersonal Skills
  • Adaptability
  • Event Management
  • Multitasking

Timeline

Graduate Program Assistant

University of Florida, Gainesville
08.2022 - Current

SO YOU WANT TO BE A COACH PROGRAM

(WBCA, WECOACH)
03.2022 - 03.2022

STUDENT-ATHLETE

University Of Delaware
08.2020 - 05.2022

Customer Service Representative

Sitel Call Center
06.2020 - 08.2021

Sales Associate

Finish Line
06.2019 - 10.2020

M.ED - Special of Education

University of Florida

Bachelor of Arts - Sociology

University of Delaware
Tameria Johnson