Tamesha Jackson
ViaQuest Residential Services
Cleveland,US
1
Certification
12
years of professional experience
Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Work History
Medical Assistant
1 Year- Administered patient care and support, ensuring comfort and safety during medical procedures.
- Assisted healthcare providers with examinations, procedures, and documentation for optimal workflow.
- Educated patients on treatment plans and medication management to enhance understanding of care processes.
- Managed appointment scheduling and patient records using electronic health record systems.
Phlebotomist
4 Years 1 Month- Collected blood samples using venipuncture techniques, ensuring patient comfort and safety.
- Trained and mentored junior staff on phlebotomy techniques and best practices for sample collection.
- Trained and mentored new staff members on phlebotomy techniques and best practices for sample collection.
Medical Assistant
1 Year 2 Months- Covid swabbing
Certified Medical Assistant
2 Years 2 Months- Completed administrative and clinical tasks, including answering phones, scheduling appointments, taking vital signs, giving injections, obtaining prior authorizations, sending medication, and cleaning and sanitizing exam rooms, medical equipment, and bathrooms.
- Managed patient intake and appointment scheduling using electronic health record systems.
- Assisted physicians during examinations and procedures, ensuring patient comfort and safety.
- Conducted routine laboratory tests and accurately documented results for physician review.
Sanitation Worker
3 Months- Removed food residues from machines, totes, utensils, and floors to maintain hygiene standards
- Operated cleaning equipment to ensure sanitation standards were met consistently.
- Inspected facilities for cleanliness and reported issues to management promptly.
- Maintained inventory of cleaning supplies, ensuring availability for daily operations.
Direct Care Professional
11 Years- Cared for 2 home-bound individuals with mental disabilities during second shift. Assisted with cleaning, meal preparation, clothing care, medication administration, transportation, and activities.
- Maintained a strong safety record by adhering to all safety protocols and guidelines.
- Achieved perfect attendance by consistently arriving on time for every scheduled shift.
- Received positive evaluations from supervisors for performance and teamwork.
- Built strong rapport with patients through effective communication and empathy.
Direct Care Professional
1 Year 8 Months- Provided care for a home-bound mentally disabled individual at night. Supported cleaning, meal preparation, medication administration, and clothing care.
- Maintained a consistently high safety record during all shifts.
- Received positive evaluations from supervisors and colleagues.
- Built a strong rapport with the patient through compassionate care and communication.
Direct Care Professional
6 Months- Provided comprehensive care for 3 home-bound women with mental disabilities during second shift, including cleaning, meal preparation, clothing care, medication administration, transportation, and engagement in activities to enhance quality of life.
- Maintained a strong safety record by following protocols and procedures.
- Maintained reliable attendance to ensure continuity of care and support.
- Demonstrated high performance through consistently favorable evaluations from supervisors.
- Built strong relationships with patients to foster trust and communication.
Education
Associate of Applied Science - Medical Assisting Services
Skills
CMA
Venipunctures
Patient Documentation
Vital Signs
Patient Care
Infection control
EMR Systems
Medical Terminology
CPR/BLS
Excellent Customer Service
Certification
- BLS/CPR
- Certified Phlebotomist Technician
- Certified Medical Assistant
Timeline
Medical Assistant
MetroHealth Medical Center
08.2025 - CurrentRead More
Phlebotomist
Cleveland Clinic Fairview Hospital
05.2022 - 06.2026Read More
Medical Assistant
Integrated Resources Inc
01.2021 - 03.2022Read More
Certified Medical Assistant
B.S Bonyo D.O and Associates
02.2018 - 04.2020Read More
Sanitation Worker
Pace Personnel
10.2017 - 01.2018Read More
Direct Care Professional
ViaQuest Residential Services
08.2015 - CurrentRead More
Direct Care Professional
Connections in Ohio, Summit Co
07.2015 - 03.2017Read More
Direct Care Professional
RMS of Ohio
01.2015 - 07.2015Read More
Herzing University
Associate of Applied Science from Medical Assisting Services
Read More
Awards
Dean's List March 2016 College Award, Dean's List August 2016 College Award, Dean's List April 2017 College Award, Perfect Attendance February 2016 College Award, Perfect Attendance March 2016 College Award
Additional Information
- Skills & Summary
- A hard working dedicated recent Medical Assisting graduate seeking long term opportunities. An individual striving to succeed in the healthcare environment. Offers education and training in computer software, medical clinical assisting, and patient scheduling.
- Pathophysiology & Pharmacology
- Medical Clinical Assisting
- Electronic Medical Records
- Microsoft Office - Word, Excel
- HIPAA Regulations
- Dosage Calculations
- EKGs
- CPR/BLS - American Heart Association
- Infection Control
- Routine Blood Testing
- Vital Signs
- CMA (AAMA)
- Excellent Customer Service
- Demonstrates Extreme patience