Motivated professional with strong work ethic and adaptability. proven ability to communicate effectively and excel in independent work environments. Quickly masters new skills and consistently contributes to team success and organizational goals.
Overview
17
17
years of professional experience
Work History
CSA Fireguard
NYC Parks
Brooklyn, New York
09.2021 - Current
Provided excellent customer service in a friendly and professional manner.
Cleaned work areas throughout the day to keep them presentable for customers.
Answered incoming calls, checking and returning voicemails to obtain records.
Participated in training and other learning opportunities to expand knowledge of company and position.
Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
Provided administrative support to the Human Resources department including filing, data entry and record keeping.
Assisted in the recruitment process by conducting phone interviews and scheduling face-to-face interviews with potential candidates.
Coordinated activities for onboarding new hires such as orientation sessions and tours of the facility.
Prepared onboarding documents for new hires, such as contracts and employee handbooks.
Organized and maintained personnel records in a secure database.
Conducted new employee orientations and onboarding processes.
Maintained confidentiality when dealing with sensitive information relating to personnel files or organizational policies.
Informed job applicants of duties and responsibilities, compensation, and benefits.
Updated daily log book with information about visitors entering the premises.
Ensured that all necessary forms were completed accurately prior to submitting them for processing.
Verified visitors' identification cards before allowing access to the building.
Provided administrative support to staff members including filing documents, scanning and copying documents when necessary.
Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
Maintained an organized filing system of confidential client information in accordance with company policy.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Served visitors by greeting, welcoming and directing to appropriate personnel.
Developed and maintained a filing system for essential documents, improving office organization.
Senior Caregiver
Ms. B Leggett Mr. L Brown
Brooklyn, New York
08.2015 - 03.2020
Provided personal care and companionship to elderly clients in their homes.
Maintained a clean environment for the safety of clients while following infection control guidelines.
Assisted with activities of daily living such as bathing, grooming, dressing, meal preparation and medication reminders.
Conducted light housekeeping duties such as laundry, vacuuming and dusting.
Administered medications according to physician instructions.
Improved patient outlook and daily living through compassionate care.
Childcare Provider
Self-employed
Brooklyn, New York
02.2008 - 06.2013
Taught basic skills such as personal hygiene, social manners and appropriate behavior.
Developed positive relationships with families by communicating regularly about their child's development.
Ensured cleanliness of classroom areas including toys, furniture, materials.
Organized age-appropriate activities such as games, arts and crafts and outdoor play.
Provided a safe, nurturing and stimulating environment for children to learn and grow.
Assisted with feeding infants and toddlers during meal times.