Organized and dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support. Skilled at liaising with outside agencies to set effective and personalized care plans. Purposeful positive individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Administrative Assistant
United Methodist Family Services
Fredericksburg, VA
01.2024 - Current
Ensured record management and documentation processes systems were in compliance with licensure, DSS and Medicaid Standards.
Ensured all relevant confidentiality and privacy requirements were met.
Engaged in positive, responsive and effective professional relationships with staff, community leaders.
Answered questions from customers regarding products and services offered by the company.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Executive Assistant to the Chief Operating Officer
Victoria Transcultural Clinical Center
Fairfax, VA
06.2022 - 02.2023
Managed all incoming emails for the COO, ensuring that important messages were responded to promptly.
Created agendas for weekly staff meetings held by the COO, ensured that topics discussed were followed up on in a timely manner.
Maintained records of all correspondence between the COO and external stakeholders.
Provided administrative support to the COO, including calendar management, scheduling meetings, and organizing travel arrangements.
Engaged in positive, responsive, and effective professional relationships with staff, stakeholders, and community leaders; developed and supported a network of diverse parties to obtain cooperation in the delivery of project activities, build program resources, provide effective services, and meet program objectives; quickly address and resolve issues and complaints.
Managed daily invoices, reports and proposals.
Office Coordinator
Henkles & McCoy
Blue Bell, PA
04.2015 - 06.2022
Coordinated office operations and procedures to ensure organizational effectiveness and efficiency.
Handled confidential information in a discreet manner.
Developed productive working relationships with customers through courteous service via phone or email correspondence.
Coordinate activities throughout the company to ensure efficiency and maintain compliance with company policy
Education
Bachelor of Science - Human Services
Liberty University
Lynchburg, VA
01-2025
Associate of Science - Psychology
Liberty University
Lynchburg, VA
01-2025
Skills
Administrative Support
Microsoft Outlook
Microsoft Excel
Complex Problem-Solving
Scheduling and calendar management
Time Management
Executive management support
Document Management
Spreadsheet development
Office Administration
Affiliations
Comfort Zone Camp- Volunteer
Volunteers at multiple homeless shelters
Certification
Behavioral Technician
CPR Certification
Lean Six Sigma Certification
Personal Safety & Emergency Planning
Understanding HIPAA Training
Suicide Prevention Training
Accomplishments
The Honor Society
Timeline
Administrative Assistant
United Methodist Family Services
01.2024 - Current
Executive Assistant to the Chief Operating Officer
Victoria Transcultural Clinical Center
06.2022 - 02.2023
Office Coordinator
Henkles & McCoy
04.2015 - 06.2022
Bachelor of Science - Human Services
Liberty University
Associate of Science - Psychology
Liberty University
Behavioral Technician
CPR Certification
Lean Six Sigma Certification
Personal Safety & Emergency Planning
Understanding HIPAA Training
Suicide Prevention Training
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