Tamesha Humphrey
Locust Grove,Ga
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Non Emergency Medical Transportation
Wingz
Locust Grove, GA
04.2024 - Current
- Provided safe, timely and reliable non-emergency medical transportation services.
- Followed strict guidelines concerning traffic laws when driving ambulances or other emergency vehicles.
- Maintained a clean vehicle interior and exterior at all times.
- Ensured that all passengers are properly secured in seat belts or other restraining devices before starting trips.
- Maintained records of patient pick-up, drop-off times and destinations in log book.
Realtor
01.2017 - Current
- Provide personalized customer service to clients in the buying, selling, and leasing of residential and commercial properties
- Conduct market research and analysis to determine property values and advise clients on pricing strategies
- Develop and implement targeted marketing campaigns to promote properties and attract potential buyers
- Build and maintain strong relationships with clients, attorneys, lenders, and other stakeholders
- Guide clients through the entire real estate transaction process, ensuring a smooth and successful experience
- Add clients into database to record info and follow back up
- Control social media to advertise to potential clients and advertise inventory.
- Conducted property evaluations and provided pricing recommendations.
- Prepared market analysis reports for clients.
- Maintained client database and managed lead follow-ups.
- Broadened affordable housing and urban development awareness, implementing marketing campaign for teachers and police officers.
- Tracked weekly sales to develop senior leadership reports for corrective action planning.
- Scheduled and attended weekly appointments with clients.
- Enhanced customer satisfaction ratings by effectively and swiftly resolving issues.
- Collaborated with escrow companies, lenders and home inspectors to fulfill terms and conditions of purchase agreements.
- Developed and presented purchase offers to sellers for consideration.
- Conducted home buyer workshops, educating buyers on home purchasing process.
- Executed marketing efforts via cold calling, postcard mailings and door knocking,
- Grew client base by acquiring new customers and identifying needs to deliver relevant real estate investments.
- Assisted in the preparation of documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
Assistant Manager
Walmart
01.2015 - 01.2016
- Assisted the store manager in overseeing overall store operations and maintaining customer satisfaction
- Collaborated with department managers to ensure smooth functioning of different store areas
- Conducted performance evaluations, provided feedback, and implemented training programs for team members
- Monitored and analyzed sales data, identifying opportunities for improvement and implementing strategies accordingly
- Assisted in managing inventory, merchandising, and product displays.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Resolved conflicts between team members in an effective manner.
- Created reports on sales trends, inventory levels, and financial data.
- Managed customer service inquiries and complaints in a timely manner.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Maintained up-to-date knowledge of company products and services.
- Supervised daily operations including scheduling shifts, assigning duties.
- Coordinated with other departments to ensure smooth flow of operations.
- Collaborated with management on developing strategic plans for achieving business goals.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Managed diverse teams to achieve project goals and deadlines.
Department Manager
Walmart
03.2013 - 01.2015
- Managed a high-volume department, ensuring efficient daily operations and exceptional customer service
- Oversaw inventory management, including stock replenishment, ordering, and maintaining appropriate stock levels
- Developed and implemented strategies to drive sales and meet department targets
- Trained and coached team members on customer service techniques, product knowledge, and sales strategies
- Resolved customer complaints and inquiries promptly and effectively.
- Maintained up-to-date records of inventory levels for efficient ordering and stocking purposes.
- Implemented cost-saving initiatives throughout the Department while maintaining high standards of quality assurance.
- Conducted regular performance reviews to monitor progress of individual employees.
- Assisted Human Resources in recruiting qualified candidates for open positions within the Department.
- Developed strategies to improve customer service and increase sales by 10% within 6 months.
- Handled shift overstock, restocking and inventory control.
- Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
Supervisor NCO
United States Army
07.2004 - 12.2012
- Led and supervised a team of 20 soldiers, ensuring efficient operations and adherence to military standards
- Provided training, guidance, and mentoring to subordinates, fostering a productive and motivated team
- Resolved conflicts and maintained discipline within the unit, promoting a positive work environment
- Implemented customer service protocols during interactions with local populations in Iraq.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Directed and supervised team of 25 employees in daily operations.
- Maintained inventory of supplies, equipment, and food items needed for daily operations.
- Managed financial aspects such as tracking expenses, calculating costs per meal served.
- Performed regular inspections of kitchen equipment and storage areas for cleanliness and functionality.
- Ensured proper portioning and serving of meals according to established standards.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Monitored temperatures of prepared food and cold-storage areas.
Administrative Office Supervisor NCO Dining Facility
United States Army
12.2009 - 12.2010
- Develops and initiates Standing Operating Procedures (SOP) and safety, energy, security, and fire prevention programs
- Requests, receives, and accounts for subsistence items
- Applies food service accounting procedures
- Coordinates logistical support
- Account for money received on POS system and keep records
- Input Data into system
- Develops, coordinates, implements, advises, and evaluates food service programs
- Monitors requests for food items and equipment
- Develops and analyzes troop menus and coordinates menu substitutions
- Evaluates operation of garrison and field kitchens, field bakeries, food service training facilities, and maintenance of equipment
- Surveys individual preferences, food preparation, and food conservation
- Prepares reports, studies, and briefings on food service operations.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Supervised business office staff and administrators, driving office operations.
- Reviewed invoices for accuracy to identify cost savings.
Education
Business Organizational Management -
Ashford University Online
01.2016
Skills
- Excellent communication and interpersonal skills
- Strong problem-solving and conflict resolution abilities
- Ability to work well in a team environment
- Exceptional customer service skills
- Attention to detail and organization
- Sales and negotiation expertise
- Strong leadership and team management capabilities
- Proficient in CRM software and Microsoft Office Suite
- Scheduling appointments
- Employee Scheduling
- Cost Reduction
- Recruiting and interviewing
- Operations Management
- Retail Operations Management
- Financial Management
- Staff Management
- Contract Management
- Negotiation
- Customer Relationship Management (CRM)
- Money Handling
- Strategic Planning
References
Available upon request
Certification
- Certification in CPR and AED
- Hippa training
Timeline
Non Emergency Medical Transportation
Wingz
04.2024 - Current
Realtor
01.2017 - Current
Assistant Manager
Walmart
01.2015 - 01.2016
Department Manager
Walmart
03.2013 - 01.2015
Administrative Office Supervisor NCO Dining Facility
United States Army
12.2009 - 12.2010
Supervisor NCO
United States Army
07.2004 - 12.2012
Business Organizational Management -
Ashford University Online
- Certification in CPR and AED
- Hippa training
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