Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
16
16
years of professional experience
Work History
Clinic Receptionist
Trace Regional Health System
01.2017 - 12.2023
Upheld positive reputation of medical office by setting friendly tone and maintaining politeness.
Collected personal, medical and insurance information to provide accurate verification of benefits.
Processed payments from patients for co-pays and uninsured visits.
Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
Adhered to strict HIPAA guidelines to protect patient privacy.
Office Clerk
U. S. Plastics
06.2015 - 07.2016
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Managed accounts payable and receivable to gain better sense of overall financial stability.
Created and updated records and files to maintain document compliance.
Maintained employee records and payroll information, processed payroll information by calculating, collecting, and entering data
Reconciled bank and payroll records routinely to verify accuracy.
Informed and supported business owner through consistent communication and administrative support duties.
Substitute Teacher
Calhoun County Board Of Education
08.2013 - 06.2015
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Implemented classroom management techniques to maintain positive learning environment.
Kept accurate and current attendance records and assignment sheets to maintain file compliance.
Assisted students in mastering subject material and preparing for tests.
Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Administrative Clerk
Wayne Bailey, Inc / Missiana Produce
09.2007 - 09.2013
Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
Updated reports, managed accounts, and generated reports for company database.
Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Oversaw inventory activities by stocking and shipment receiving.
Cultivated strong relationships with vendors and partners supporting administrative operations.
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.